Clinical Liaison

Mass General Brigham•Boston, MA

9d•$34 - $50•Hybrid

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. This is a full-time position working a hybrid schedule of 4 days in person and 1 day remote. This position also rotates weekends and holidays. Responsible for establishing and maintaining strong connections with community partners, healthcare providers, and relevant organizations by promoting the hospital's services, building relationships, and facilitating seamless patient transitions between the community and hospital settings.

Requirements

Bachelor's Degree Healthcare Management required or Bachelor's Degree Public Relations required or Bachelor's Degree Related Field of Study required
Community Outreach Experience 2-3 years required
Healthcare/Managed Care Experience 1-2 years required
Knowledge of local healthcare resources and community organizations.
Familiarity with healthcare regulations, privacy laws, and ethical standards.
Strong communication, presentation, and interpersonal skills.
Ability to establish and maintain positive relationships with varied stakeholders.
Excellent organizational and time management abilities to manage multiple initiatives simultaneously.
Valid driver's license and willingness to travel within the community as needed.

Nice To Haves

Liaison experience preferred
IRF/acute rehab experience preferred
Active, clinical license in MA required (RN, PT, OT, SLP, LCSW/LICSW)

Responsibilities

Develop and implement outreach strategies to connect with local community organizations, physician practices, clinics, senior living facilities, and other healthcare providers.
Build and maintain strong relationships with key stakeholders to promote the hospital's services and create referral pathways.
Educate community partners and healthcare providers about the hospital's specialized services, programs, and resources available to patients.
Collaborate with physicians, discharge planners, case managers, and other healthcare professionals to facilitate patient referrals to the hospital.
Conduct assessments to identify healthcare needs and gaps in the community.
Organize and participate in community events, health fairs, seminars, and workshops to promote the hospital's services and engage with the public.
Collaborate with the hospital's marketing and public relations teams to develop targeted materials and messages for community outreach efforts.