Clinical Liaison

PurposeCare•Winfield, IL

8d•Remote

About The Position

PurposeCare is seeking a qualified, dependable, honest, and reliable Clinical Liaison to support the needs of our clients. This field-based nurse is responsible for coordinating existing Homecare (typically Medicaid) patients that exhibit a change in condition that necessitates a Home-Healthcare (typically Medicare/other) episode. This coordination allows for continuity of care for patients that are Dual Eligible in a facility/short hour and home/long hour situation. The Clinical Liaison works closely with PurposeCare agency Director of Nursing (DON), Director of Care Transition (DCT), Care Transitions Coordinators (CTC), and Marketing to ensure eligible patients receive appropriate credentials for Home-Healthcare, i.e., Doctors Order, Dx, H&P, and F2F. PurposeCare is a leading provider of home care and home health services in the Midwest, providing home-based care services to more than 3,000 clients a month.

Requirements

Bachelor's degree (BS) in Nursing, or Licensed Practical Nurse with minimum of 5 years of experience
Graduate of an accredited school of nursing
Current license with state board of nursing
5 years' experience in home health care or related health care field preferred
Attention to detail
Communication skills
Computer proficiency, especially with Electronic Medical Records (EMR) systems
Critical thinking
Must hold an LPN or RN license in good standing
Positive attitude, great communication skills, and ability to work independently
A solid personal character with an empathetic personality

Nice To Haves

5 years' experience in home health care or related health care field

Responsibilities

Coordination of Dual Eligible (DE) patient care and coordination between Agencies.
Ensure patient care and caregiver services are aligned to PurposeCare guidelines, local, state and CMS regulations.
Develop the coordination with Facilities (ALF, Rehab etc.) and Hospitals to ensure patients are evaluated for Home Healthcare. Ensure that Dr. Order, F2F, Dx and H&P are provided to the Agency for a Home Healthcare episode.
Partner with agency Administrator and DON on any surveys or audits from regulating bodies or accrediting agencies.
Must have an in-depth working knowledge of current home health care practices/procedures.
Must have above average verbal and written communication skills,
Must have the ability to think, react quickly and have good judgment in case of emergency,
Must have the ability to work independently with little supervision,
Must be able to work long hours and maintain flexibility to meet scheduling needs of Agency,
Must possess diplomacy and social skills; and enjoy working with geriatrics,
Develops and implements client home health care plans
Participates in client case conferences
Submits client plans and client clinical record documentation to Case Manager as required
Discusses client plans of care with supervising Case Manager
Provides clinical home care per policies and procedures of Agency
Reports any observations of client conditions to Case Manager
Promotes good client relations at all times; assists clients by responding to their requests and meeting their socialization needs
Participates in committee meetings
Discusses issues with clients and client families in a diplomatic/accurate fashion.
Refers clients with financial concerns regarding home health costs to Case Manager
Assists in developing cost control policies for needed equipment
Notifies Case Manager if equipment needs repair, etc.
Records information pertaining to such equipment accurately
Assists in promoting an agency environment that is following all federal, state and local laws
Maintains confidentiality regarding client
Promotes education for home health care staff members
Promotes education for clients and client families
Participates in education programs and reviews current literature regarding health care
Completes all assignments on a timely basis
Performs other duties as assigned by Case Manager
Ability to travel to patients, facilities (hospital/Rehab etc.) and be on-site at PurposeCare Agency or office.
Ability to read, analyze, and interpret clinical-related documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to make effective and persuasive speeches and presentations to employee groups, management at all levels of the company and occasionally to outside organizations.
Leverage current client relationships and establish new partnerships with physicians, hospitals, clinics and rehab facilities
Must be comfortable collaborating with referral sources to generate new business