Clinical Liaison
About The Position
Are you a Clinical Liaison who loves maintaining positive relationships with customers and referral sources within the Community? Hospice RNs interested in front‑end patient engagement are encouraged to apply! Join our growing Bristol Hospice Team and make a positive impact in the lives of others. Bristol Hospice is a nationwide industry leader committed to providing a family-centered approach in the delivery of hospice services throughout our communities. We are dedicated to our mission that all patients and families entrusted to our care will be treated with the highest level of compassion, respect, and dignity. For more information about Bristol Hospice, visit bristolhospice.com or follow us on LinkedIn.
Requirements
- Graduate of an accredited school of Registered Nurse
- Registered Nurse in this role shall have a minimum of one year experience as a professional RN within the last three years
- Current Registered Nurse licensure in State, CPR certification and valid driver’s license.
- Must be flexible in work hours
- Must possess a willingness to maintain comprehensive working knowledge regarding information systems and applicable software programs
Nice To Haves
- Hospice RNs interested in front‑end patient engagement
Responsibilities
- Ensure the educational needs of the community related to hospice care and services are assessed and met on an ongoing basis.
- Continuously conduct community education needs assessments and develop an associated plan designed to meet community services as determined.
- Establish and monitor community, customer, and payer and patient perceptions of Bristol Hospice as a high-quality provider of hospice services in the community.
- Maintain comprehensive working knowledge in the field of community educational resources and share information with appropriate organizational personnel.
- Receive hospice referrals.
- Conference with clinical supervisor and/or Director of Patient Care Services to collaborate and schedule intake activity.
- Follow intake referral processes.
- Participate in bereavement activities as assigned.
- Participate in social work activities as assigned.
- Serve as a liaison between facility, physicians, hospitals, skilled nursing facilities, and community and hospice program with coordination of referrals/admission process and services.
- Promptly respond to customer and referral source requests and concerns.
- Assist Executive Director and Director of Patient Services regarding the planning, implementation, and evaluation of in-service and continuing education programs.
- Actively participate in the Quality Assurance Performance Improvement (QAPI) process as directed by the Executive Director and/or Director of Patient Services.
- Complete initial assessment of patient and family.
- Complete education on hospice service and philosophy.
- Complete consent forms as assigned and indicated.
- Submit associated documentation in accordance with administrative processes.
- Participate in IDT meetings and work with the IDT to determine the patient/family plan of care as needed.
- Provide patient/family education related to hospice philosophy and care.
- Comply with accepted professional standards of practice and principles.
Benefits
- Tuition Reimbursement
- PTO and Paid Holidays
- Medical, Dental, Vision, Life Insurance, and more
- HSA & 401(k) available
- Mileage Reimbursement for applicable positions
- Advanced training programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
11-50 employees
