Clinical Liaison Nurse

New England Life Care•Concord, NH

7h•Onsite

About The Position

New England Life Care (NELC) is a rapidly growing non-profit home infusion therapy provider serving over 70 hospital systems in Maine, New Hampshire, and Massachusetts. As a hospital collaborative, NELC is dedicated to patient-focused care, excellence, quality, and service. We are currently seeking a Temporary On-Site Clinical Liaison Nurse for an opportunity at Dartmouth Hitchcock Medical Center in Lebanon, New Hampshire, expected to last between 3 to 12 months. This role offers an autonomous work environment with a predictable schedule, typically Monday through Friday from 8:00 am to 5:00 pm, with one weekend and one holiday per year. We foster a supportive and empowering environment for our nurses.

Requirements

Associate degree or diploma in Nursing
Two (2) years intravenous therapy experience in hospital or homecare
Excellent patient assessment skills
RN license in good standing in the state(s) where providing care / services
Valid driver’s license
Excellent driving record

Nice To Haves

BS in Nursing preferred
Current BLS Certification preferred
Knowledge of HIPAA Privacy and Security Regulations preferred
Knowledge of JCAHO accreditation process and overall JCAHO standards preferred
Working / practical knowledge of home infusion therapy administration / equipment use preferred

Responsibilities

Provides clinical assessment of patients referred by member hospitals for home infusion therapy to determine their capabilities to safely receive services at home with NELC.
Develops and implements strategies to capture all referrals from the member hospital’s system of care (e.g., inpatient, ambulatory, etc.).
Builds relationships with hospital staff for quality coordination of care between hospital and home.
Gathers and communicates demographic, clinical, and reimbursement information on patients referred to NELC to the intake department.
Develops relationships and seeks opportunities to bring all potential home infusion referrals to NELC, including within the hospital, among ambulatory care providers, and within the member hospital’s care providers (e.g., urgent care, SNF, etc.).
Communicates results of insurance verification to hospital discharge planner and/or patient, and assists the NELC reimbursement department in exploring all possible sources of reimbursement.
Assesses patient and caregiver needs and abilities, participates in developing a patient-specific training plan and plan of care, and participates in patient training when appropriate.
Facilitates the discharge or referral process by relaying orders and documentation necessary for discharge or referral to the appropriate NELC departments.
Acts as a clinical liaison between NELC and all appropriate departments at the hospital or the hospital’s system of care, including medical staff, care coordination/case management, social services, pharmacy, and nursing departments.
Monitors active and pending NELC patient status while hospitalized and provides ongoing communication regarding patient status to appropriate NELC staff.
Maintains a patient caseload averaging between 15 and 20 patients.
Comprehensively documents all interactions with patients and members of the healthcare team in the patient record and/or electronic progress notes.
Effectively communicates patient requirements and changes in patient status to appropriate members of NELC infusion and reimbursement teams, as well as Home Health Agency (HHA) staff involved in meeting the patient’s home health needs.
Participates in daily patient care meetings and case conferences as required.
Participates as a member of the hospital’s care management team in hospital rounds to identify and actively manage patients who may be referred for infusion, and provides advice and recommendations to the hospital care team.
Completes therapy-specific reimbursement checklists accurately for reimbursement determination (e.g., Medicare TPN, Medicare ENT, Medicare Cardiac, etc.), as required by payer or NELC guidelines.
Assists in the development and implementation of new programs and educational seminars to enhance NELC’s ability to meet the healthcare needs of the community served by the hospital.
Works in conjunction with Partnership Development staff (PD) to identify and capture new business.