Clinical Liaison (CL), Inpatient Rehabilitation

Lifepoint Health • White Hall, AR

4h • Onsite

About The Position

The Clinical Liaison builds and maintains referral relationships to drive appropriate admissions to the hospital. This role coordinates the intake and pre-admission screening process, conducts on-site clinical assessments to determine suitability for acute rehabilitation, educates patients and families on services and participation requirements, and serves as the primary external contact for case managers, discharge planners, physicians, and payors. The role involves routine travel to referring facilities and community partners, requiring a valid driver’s license and clean driving record. Success is measured by timeliness of screenings, conversion rates, and quality of referral relationships. The Clinical Liaison works closely with admissions, nursing, therapy, and case management to ensure smooth transitions and payer authorization compliance.

Requirements

• Current clinical licensure required (e.g., RN, PT, OT, SLP, MSW) per state requirements.
• Excellent oral and written communication skills.
• Strong interpersonal and presentation skills.
• Customer relationship building skills.
• Sound clinical judgment.
• Organization/time-management skills.
• Basic computer/data-entry proficiency.
• Valid driver’s license and clean driving record.

Nice To Haves

• Bachelor’s degree
• Prior marketing/sales experience
• Prior clinical experience with demonstrated assessment skills
• EMR proficiency
• Formal sales training

Responsibilities

• Assist and coordinate the intake and pre-admission screening process.
• Perform on-site clinical assessments (typically at referring facilities) to determine appropriateness for admission.
• Educate patients and families on rehabilitation options, level of care, and expectations for participation.
• Serve as the initial contact for external case management, discharge planners, payors, and hospital partners.
• Conduct face-to-face, in-service educational visits with physicians, case managers, and other professionals.
• Inform and educate community decision-makers about the hospital and acute rehabilitation services to develop census through direct outreach.
• Document screenings, decisions, and communications accurately and timely in EMR and tracking systems.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level