Clinical Lead, Oncology Nurse

United Urology Group•Phoenix, AZ

10d•Hybrid

About The Position

The Clinical Lead, Oncology Nurse serves as the clinical and operational leader for nursing services within the outpatient oncology practice. This role is responsible for ensuring safe, high-quality patient care delivery, supporting nursing staff development, and maintaining efficient infusion and clinic workflows. The Clinical Lead partners closely with providers, pharmacy, revenue cycle, and administrative leadership to optimize patient outcomes, regulatory compliance, and practice performance. This is a hands-on leadership role requiring both direct patient care and day-to-day clinical oversight.

Requirements

Active RN license in state of practice
Minimum 3–5 years of oncology nursing experience (infusion experience strongly preferred)
BSN
ONS Chemotherapy/Immunotherapy Certification (or willingness to obtain within defined timeframe)
Strong knowledge of oncology workflows, treatment plans, and medication safety
High-speed, reliable internet connection to ensure uninterrupted communication and access to necessary systems and tools.
Quiet and private work environment to maintain the confidentiality of patient information and minimize background noise during calls.
Proficiency in using remote collaboration tools, such as video conferencing software, instant messaging platforms, and customer relationship management systems.
Compliance with all security and privacy policies and protocols, including safeguarding patient information and maintaining HIPAA compliance.

Nice To Haves

Oncology Certified Nurse (OCN)
Experience in outpatient/community oncology setting

Responsibilities

Oversee daily clinical operations of the infusion suite and nursing workflows
Ensures adherence to oncology standards (ONS guidelines, chemotherapy safety, hazardous drug handling)
Monitors treatment plan accuracy, MAR completeness, and documentation integrity
Serves as escalation point for clinical concerns, adverse events, and complex patient scenarios
Promotes a culture of safety, accountability, and evidence-based practice
Coordinates daily staffing assignments and patient flow to optimize chair utilization and minimize delays
Ensures end-of-day processes are completed (e.g., MAR reconciliation, charge capture readiness, documentation completion)
Oversees treatment plan workflows, including coordination with authorization and pharmacy teams
Identifies and addresses workflow gaps impacting patient care, throughput, or revenue cycle performance
Supports implementation of new programs, protocols, and clinical initiatives
Provides direct supervision, coaching, and mentorship to nursing staff (RNs, LPNs, MAs as applicable)
Ensures appropriate onboarding, orientation, and competency validation for nursing staff
Monitors staff performance and adherence to scope of practice and clinical protocols
Addresses performance concerns in collaboration with leadership (verbal coaching, corrective action, PIPs as needed)
Identifies staffing needs and participates in recruitment, interviewing, and hiring
Ensures effective coordination of care across the multidisciplinary team (providers, navigation, pharmacy, RCM)
Promotes high-quality patient education, including chemotherapy/immunotherapy teaching (preferably in-person when appropriate)
Monitors patient communication workflows (triage, callbacks, inbox management)
Ensures timely follow-up and continuity of care
Serves as liaison between nursing staff, providers, and practice leadership
Participates in leadership meetings, contributing to operational and clinical strategy
Collaborate with pharmacy, supply chain, and administrative teams to ensure resource availability and operational readiness
Maintains compliance with regulatory, accreditation, and safety standards
Supports quality improvement initiatives and participates in audits (documentation, chemotherapy safety, billing readiness)
Ensures accurate and timely documentation in the EMR
Tracks and addresses trends in errors, near misses, or workflow breakdowns