Clinical Lead, Care Delivery

Qualified Health PBC•Palo Alto, CA

3d•Hybrid

About The Position

Transform healthcare with us. At Qualified Health, we're redefining what's possible with Generative AI in healthcare. Our infrastructure provides the guardrails for safe AI governance, healthcare-specific agent creation, and real-time algorithm monitoring—working alongside leading health systems to drive real change. This is more than just a job. It's an opportunity to build the future of AI in healthcare, solve complex challenges, and make a lasting impact on patient care. If you're ambitious, innovative, and ready to move fast, we'd love to have you on board. Join us in shaping the future of healthcare. Qualified Health is seeking a Clinical Lead, Care Delivery to bridge clinical expertise with cutting-edge GenAI product development. You'll transform how health systems deliver care by building AI-powered workflows that address care gaps, optimize specialty pharma and infusion workflows, and improve population health outcomes. This role combines deep clinical knowledge with product ownership, working directly with engineering and design teams to ship solutions that meaningfully improve patient care delivery.

Requirements

Medical degree (MD or DO) - residency completion is a significant plus
Deep understanding of care delivery workflows and clinical care coordination
Track record of identifying care delivery inefficiencies and implementing process improvements in healthcare settings
Strong analytical and problem-solving skills with ability to break down complex clinical challenges
Excellent communication skills - ability to work effectively with clinical teams, care coordination staff, and technical engineering teams
Comfort with ambiguity and ability to move quickly in a fast-paced startup environment
Self-starter who can work independently and drive projects to completion
Customer-focused mindset with commitment to building products that solve real clinical problems
Able to work onsite in Palo Alto 3 days/week

Nice To Haves

Background in internal medicine, oncology, pharma, or biotech
Population health background
Healthcare service line optimization experience
Prior product management experience, particularly in healthcare technology or B2B SaaS
Experience with AI/ML technologies or healthcare IT solutions
Familiarity with healthcare data systems (EHR, care management platforms)

Responsibilities

Own and build GenAI-powered workflows focused on care delivery challenges, such as care gaps closure, specialty pharma coordination, infusion management, and population health initiatives
Lead discovery and requirements gathering through stakeholder interviews, workflow analysis, and identifying high-value automation opportunities
Provide clinical evaluation and validation to ensure product accuracy and clinical appropriateness
Collaborate with engineering, design, and customer success teams to translate clinical care challenges into product requirements
Partner with health system clients to understand pain points, validate direction, and ensure successful implementations
Define success metrics and use data to drive product iterations
Navigate healthcare compliance requirements (HIPAA, clinical safety standards)