Clinical Launch & Education Manager (Part-Time)

IVitamin • Austin, TX

5d

About The Position

The Clinical Launch & Education Manager (CL&EM) supports IVitamin’s expansion by ensuring new clinic locations launch successfully while maintaining strong clinical training, compliance standards, and early-stage performance across all locations. This role focuses on standing up new clinics from a clinical readiness standpoint, managing training systems, supporting clinical compliance, and driving successful outcomes during the first 90 days of operation. The CL&EM reports directly to the Director of Operations and collaborates closely with the Regional Manager, Systems Operations Manager, and Chief Medical Officer. During the pre-launch phase and first 60–90 days following opening, this role provides direct onboarding, training, and in-clinic support before transitioning ownership to the Regional Manager.

Requirements

• Licensed Registered Nurse preferred
• Experience in IV therapy, wellness clinics, or outpatient healthcare
• Experience training and onboarding staff
• Strong organizational and communication skills
• Ability to support multiple locations

Responsibilities

• Support interviewing and hiring of Client Coordinators and Nurses
• Order medical supplies, nutrients, and startup inventory
• Coordinate with Operations Manager on clinic readiness
• Ensure clinic is prepared for safe and efficient operations
• Support scheduling and staffing readiness prior to opening
• Manage LMS training assignments and track completion
• Conduct SOP walkthroughs and competency validation
• Train and onboard clinical and administrative staff
• Lead soft launch period with limited operating hours
• Facilitate early revenue through training-based services
• Engage and build relationships with SBJC tenants and local partners
• Support pre-launch marketing events and awareness efforts
• Provide in-clinic support during initial operating weeks
• Coach team on patient experience, consult flow, and service delivery
• Ensure SOP adherence and training reinforcement
• Monitor performance and address operational issues quickly
• Support early-stage revenue growth, conversion, and retention
• Manage IVitamin’s LMS platform
• Assign and track training modules across locations
• Maintain training materials and documentation
• Ensure ongoing training compliance
• Ensure SOPs and protocols remain updated and compliant
• Conduct periodic audits of employee files and documentation
• Partner with NP and CMO on clinical standards and updates
• Track training completion, compliance, and clinical KPIs
• Monitor clinical COGS trends and provide insights
• Provide reporting and visibility to leadership
• Serve as a resource for clinical questions and protocol clarification
• Provide remote and periodic in-clinic support
• Support consistency across all clinic locations

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed