Clinical Laboratory Technician

Quad•Sussex, WI

About The Position

The Clinical Laboratory Technician supports the multidisciplinary delivery of diagnostic information to providers and provides ethical expertise to professional medical staff. The position operates within the scope of practice established by state and national regulations and accrediting agencies. This PRN role supports the Sussex and West Allis health centers, with weekday shifts available from 7:00 a.m. to 4:00 p.m. or 8:00 a.m. to 5:00 p.m., and extended Tuesday coverage in Sussex until 7:00 p.m. The technician performs patient and quality control testing, maintains skills across assigned laboratory areas, manages supplies and reagents, troubleshoots and maintains equipment, and performs phlebotomy. The role also contributes to quality, safety, and compliance programs; communicates specimen status; supports team effectiveness; maintains confidentiality; and may assist with employee competency assessments and new-hire training. QuadMed provides health and wellness services in or near workplaces, with the stated purpose of helping patients and families live healthier, happier lives. The company describes an inclusive workplace and is an equal opportunity employer.

Requirements

Graduate from an accredited college or university with an associate's degree in Medical Laboratory Technology.
Current board certification from ASCP or another recognized certifying board.
Current CPR (BLS) certification, or obtain it within 60 days of hire.
Communicate effectively orally and in writing and demonstrate excellent customer service skills.
Demonstrate strong organizational and decision-making skills.
Be proficient in Microsoft Office and have laboratory information system (LIS) experience.
Demonstrate analytical judgment, troubleshooting skills, and the ability to work under pressure.
Be personable, friendly, and team-oriented.
Be organized, accurate, and detail-oriented.
Have interpersonal skills to interact effectively with patients and providers.
Demonstrate the ability to work effectively with diverse populations and a commitment to fostering inclusion.

Nice To Haves

One year of experience in a clinical laboratory environment.
Phlebotomy experience.
Bilingual ability.

Responsibilities

Perform patient and quality control testing, and develop and maintain skills in all assigned laboratory areas.
Maintain appropriate inventories and use supplies and reagents correctly.
Perform advanced equipment troubleshooting and equipment maintenance.
Ensure required procedures are followed before equipment is used after service.
Restock workstations to maintain a consistent workflow.
Communicate specimen status, including pending logs, problems, and critical values, to appropriate personnel.
Participate in quality, safety, and compliance programs.
Perform capillary punctures and venipunctures as appropriate for patients of all ages.
Follow established safety practices for biohazards, blood-borne pathogen exposure control, infection control and universal precautions, hazardous chemicals, and chemical hygiene.
Promote effective working relationships within and between departments to help meet departmental goals and objectives.
Attend required in-service training and continuing education.
Treat patients, families, visitors, and fellow employees with respect and courtesy.
Maintain strict confidentiality of personal health information and comply with HIPAA regulations.
May perform direct observations and competency assessments of other employees.
Lead and support new-hire training for primary care and/or occupational health drug screens.
Perform other duties as assigned by the lab supervisor.