Performs accurate and timely processing, testing, and resulting of laboratory specimens. Provides preventive maintenance, quality control, and customer service. Demonstrates knowledge of and upholds applicable laws and regulations related to position. Maintains knowledge of techniques, procedures, and protocols, lab-wide and within lab section. Reviews and acknowledges procedures as required. Delivers service excellence and quality patient care through adjusting communication styles to adapt to various cultural differences, addressing client concerns by researching problems and identifying resolutions, using basic troubleshooting skills, and efficiently handling interruptions and functions with changing environments or circumstances. Maintains a safe environment. Wears appropriate personal protective equipment as designated by lab area. Reports spills and hazardous situations immediately and acts appropriately. Follows established guidelines for disclosure of patient information. Assists in process development/improvement within the department including participating in quality assurance, continuing education programs, and department meetings.
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Career Level
Mid Level
Education Level
Associate degree