About The Position

NeoGenomics is seeking a Clinical Laboratory Supervisor for its Molecular department in Aliso Viejo, California. The supervisor is accountable for the accuracy and reliability of laboratory services in the specialty section under their control and oversees daily laboratory operations, personnel, and processes. The role helps implement procedures and operations and ensures quality, production, and efficiency metrics are followed. The position works Tuesday through Saturday from 4:00 p.m. to 12:30 a.m.; the schedule may change based on business needs. Under the direction of, and in the absence of, the Laboratory Manager and/or Medical Laboratory Director, the supervisor ensures adequate performance of laboratory procedures. The role may perform high-complexity clinical tests as needed, subject to applicable state regulations. The supervisor maintains procedures and quality-control programs, ensures regulatory compliance, and leads staff training and administrative processes. The role may also assist with budget controls and departmental reporting.

Requirements

  • Master of Arts or Master of Science degree from an accredited institution, majoring in chemical, physical, or biological sciences, plus at least four years of pertinent laboratory experience after graduation, including at least two years in a clinical laboratory with a doctoral-level director; alternatively, a bachelor's degree in chemical, physical, or biological sciences from an accredited college or university plus successful completion of a course of at least one year, and at least six years of pertinent clinical laboratory experience after qualifying, including two years in a clinical laboratory with a doctoral-level director.
  • Nationally: ASCP certification for the assigned specialty, when available.
  • For Florida, California, or Tennessee, a current state supervisor-level license to perform laboratory testing is required, as applicable to the work location.

Nice To Haves

  • At least six years of experience in high-complexity testing in the assigned specialty is preferred.
  • At least three years of successful experience in a supervisor or leadership capacity is preferred.
  • Typically, at least one year of internal service in the designated specialty as a Clinical Laboratory Technologist III is required for promotion to this level.

Responsibilities

  • Ensure adequate performance of laboratory procedures under the direction of, and in the absence of, the Laboratory Manager and/or Medical Laboratory Director.
  • Perform high-complexity clinical tests by following department procedures as needed, within applicable state regulations for exempt employees.
  • Present data and information across laboratory, department, division, and corporate levels, and answer questions from staff, managers, and clients.
  • Develop and maintain a detailed laboratory procedures manual to meet accreditation and licensing requirements; ensure departmental SOPs reflect current processes and update them as needed.
  • Directly supervise laboratory operations and personnel performing high-complexity testing and reporting test results.
  • Initiate and monitor departmental quality-control programs, assure regulatory compliance, monitor quality metrics, and ensure corrective actions are documented and implemented.
  • Select, retain, and train qualified laboratory personnel; ensure staff are trained and compliant with SOPs and skills checklists.
  • Prepare employee reviews, approve time and attendance records, maintain training files, and perform other required administrative duties.
  • Assist the Laboratory Manager or Director of Operations with establishing budgetary controls and maintaining costs at an acceptable level, as needed.
  • Prepare reports on departmental activities, revenues, and expenses, as needed.
  • Perform other duties as assigned by the Laboratory Manager or Laboratory Director.

Benefits

  • Competitive benefits with a variety of HMO and PPO options.
  • Company 401(k) match.
  • Employee Stock Purchase Program.
  • Tuition reimbursement.
  • Leadership development.
  • 16 days of paid time off plus holidays.
  • Wellness courses.
  • Employee resource groups.
  • Internal career coaches and training opportunities.
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