Clinical Laboratory Manager - Invitae

Labcorp•San Francisco, CA

10d•$140,000 - $180,000•Onsite

About The Position

Labcorp is seeking a Clinical Laboratory Operations Manager to join its Invitae Genetics team in San Francisco, CA. Labcorp is a global leader in laboratory services, providing insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies, and health systems make confident decisions and improve outcomes. Through unparalleled science, data, technology, and a laboratory network, Labcorp advances diagnostics, accelerates innovation, and helps address some of the world's most important health challenges. The company is leveraging advanced technologies, intelligent digital solutions, and data-driven innovation across its operations to enhance how work gets done and deliver greater value to customers and patients. This role offers the opportunity to do meaningful work, grow your career, and make a real impact on people's health around the world.

Requirements

Bachelor’s degree in a Chemical or Biological Science, Clinical Laboratory Science, or Medical Technology
10 years or more clinical laboratory experience
5 years or more supervisory or management experience, directly managing employees
2 years or more experience working in a high-complexity clinical laboratory environment
Working knowledge of CLIA, CAP, and applicable state laboratory requirements.
Demonstrated experience managing laboratory operations, personnel, and workflow.
Strong communication, problem-solving, and organizational skills
Experience supporting regulatory inspections and laboratory quality systems.
Strong operational leader with excellent execution discipline.
Effective people manager and developer of talent.
Data-driven and solution-oriented.
Strong communicator and cross-functional collaborator.
Able to manage competing priorities in a fast-paced clinical laboratory.
Demonstrates sound judgment and knows when to escalate issues.
Promotes accountability, quality, safety, and continuous improvement.

Nice To Haves

2 years or more experience with NGS-based genetic testing and molecular diagnostics.
2 years or more experience with laboratory automation and high-throughput operations.
2 years or more experience with continuous improvement methodologies such as Lean or Six Sigma.
8 years or more supervisory or management experience, directly managing employees

Responsibilities

Provide operational oversight for the clinical laboratory and ensure reliable, efficient daily operations.
Oversee laboratory workflows to support established turnaround-time, quality, and productivity targets.
Monitor departmental performance, workload, staffing, and capacity and escalate significant concerns to the Site Director.
Ensure appropriate staffing, scheduling, and operational coverage.
Identify workflow issues and opportunities for improvement and coordinate appropriate corrective actions.
Support implementation of process changes, new equipment, instrumentation, and laboratory technologies.
Maintain effective communication within the department and with cross-functional teams through regular operational meetings and collaboration.
Support contingency planning and operational response to equipment, staffing, supply, or workflow disruptions.
Support compliance with CLIA, CAP, state, federal, and company requirements applicable to assigned laboratory operations.
Maintain departmental readiness for inspections and audits.
Partner with the Clinical Laboratory Directors, Technical Supervisors, and Quality teams to address quality and compliance matters.
Ensure departmental personnel training and competency requirements are maintained.
Support regulatory and accreditation inspections and responding to findings.
Ensure laboratory processes are performed in accordance with approved SOPs and applicable regulations.
Support investigation and resolution of deviations, nonconformances, quality events, and operational issues.
Support CAPA, root cause analysis, and implementation of corrective and preventive actions.
Promote a culture of quality, safety, accountability, and continuous compliance.
Lead, coach, and develop supervisors and laboratory personnel.
Support workforce planning, recruiting, onboarding, retention, and employee development.
Promote employee engagement, collaboration, accountability, and professional development.
Identify opportunities for cross-training and development of future laboratory leaders.
Support succession planning within department.
Monitor staffing, supplies, equipment, and other operational resources.
Provide input to the Site Director regarding staffing needs, capacity constraints, equipment requirements, and operational priorities.
Support departmental budget planning and responsible use of resources.
Identify opportunities to improve efficiency and cost effectiveness while maintaining quality and compliance.
Monitor operational KPIs and use data to identify trends and improvement opportunities.
Partner with R&D, Quality, LIMS, Supply Chain, and other teams to support laboratory operations.
Support assay launches, technology transfers, process changes, and implementation of new workflows.
Provide operational input for new product implementation and ensure assigned departments are prepared for launch.
Coordinate with Supply Chain to support availability of critical materials and supplies.
Escalate issues requiring site-level decisions to the Site Director.
Identify and implement opportunities to improve workflow, efficiency, quality, and laboratory capacity.
Support Lean, Six Sigma, automation, and other continuous improvement initiatives.
Promote use of operational KPIs and quality metrics to support data-driven decision-making.