Clinical Laboratory Manager, Ambulatory Pathology

Mass General Brigham•Weymouth, MA

4d•$103,896 - $119,850•Onsite

About The Position

We are seeking an experienced and collaborative Clinical Laboratory Manager to lead operations across two high-volume ambulatory laboratory sites in Weymouth. This is a high-impact leadership opportunity for a motivated lab professional who thrives in a fast-paced outpatient environment and is passionate about driving operational excellence, team development, and high-quality diagnostic services that directly support patient care. In this role, you will provide day-to-day and strategic leadership for two outpatient laboratory locations, guiding a dedicated team of approximately 11 staff members across full-time, part-time, and per-diem roles. You will serve as the operational leader for both sites—empowering your teams, optimizing workflows, and ensuring seamless, high-quality lab services that support clinicians and patients across the ambulatory care continuum. This is an ideal opportunity for a hands-on leader who enjoys building structure, coaching teams, and driving consistency across multiple sites while partnering closely with system-level laboratory leadership and specialty services, including the cancer center laboratory.

Requirements

Bachelor’s degree in Medical Laboratory Science or related field required
ASCP certification (MLS/MT) required
Minimum 5 years of clinical laboratory generalist experience
Minimum 3 years of leadership or supervisory experience in a CLIA-regulated laboratory
Strong background in clinical chemistry and hematology
Demonstrated success leading teams in a hospital or clinical laboratory environment
Working knowledge of Laboratory Information Systems (LIS)
Beaker experience strongly preferred
Experience with workflow or operational system use preferred
Experience with test validation, implementation, and process improvement
Strong leadership presence with the ability to influence, coach, and build trust across teams

Responsibilities

Lead and support two ambulatory laboratory sites, ensuring smooth, efficient daily operations and strong team performance
Build, coach, and develop a high-performing laboratory team through clear expectations, accountability, and supportive leadership
Serve as the primary operational leader and escalation point for staffing, workflow, and service delivery needs
Partner with system laboratory leadership and clinical teams to align priorities, standardize processes, and improve service access and turnaround times
Oversee quality and compliance activities, including review of QC, maintenance, temperature logs, and other required laboratory documentation
Ensure readiness and performance in CLIA/CAP-regulated environments while maintaining a strong culture of quality and safety
Support implementation, validation, and onboarding of new tests, instruments, and workflows
Drive continuous improvement initiatives to enhance efficiency, staff experience, and patient service
Provide thoughtful oversight of staffing and scheduling across both sites, ensuring appropriate coverage and operational continuity