Clinical Lab Scientist Supervisor 2

UCSF•San Francisco, CA

4d•$126,800 - $288,200

About The Position

This position supervises employees in a high-volume, highly technical Mohs laboratory and includes both administrative and technical duties. The supervisor oversees daily laboratory operations, including processing, embedding, sectioning, staining, and preparing tissue specimens into slides. The role requires strong attention to detail, multitasking, and workflow management to support efficient laboratory and staff operations. The supervisor serves as a technical resource for staff and must be knowledgeable about receiving and handling tissue specimens for histological examination, as well as able to perform, demonstrate, and train staff in tissue preparation according to departmental standard operating procedures and accrediting organization requirements. The supervisor oversees staff at three main locations: Mt. Zion Derm, BOPC, and Bayfront. The role also collaborates with department nurse managers on laboratory licensure and compliance for other dermatology clinic sites. Flexibility to orient and work at all UCSF Health ambulatory locations is required.

Requirements

Bachelor’s degree in a natural science, or equivalent experience or training.
At least 5 years of work experience in a Mohs laboratory or related field such as a pathology laboratory, including at least 3 years as a Mohs technician processing tissue specimens in a high-volume laboratory or academic medical center environment, or a combination thereof.
At least 2 years of experience as a Mohs laboratory supervisor.
Experience successfully completing laboratory licensure and accreditation surveys.
Experience performing complex laboratory procedures according to established protocols.
Strong interpersonal skills and ability to foster effective communication and collaborative decision-making, convey information authoritatively, handle sensitive matters, and interact with senior contacts.
Strong verbal and written communication skills, including the ability to explain technical specialty concepts thoroughly.
Strong leadership, fiscal, and operations management skills, and ability to collaborate with physicians, management, and staff across disciplines.
Ability to foster goal-oriented teamwork, collaboration, and consistent achievement of objectives.
Strong analytical and critical-thinking skills, including quickly analyzing problems, determining appropriate interventions, and developing and applying effective solutions.
Highly developed organizational skills; ability to organize staff and tasks, manage multiple priorities and projects through completion and on schedule, oversee multiple locations, and delegate effectively in a complex environment.
Flexibility to adjust to changing priorities.
Strong knowledge of human resources management policies and ability to train, monitor, evaluate, and document human resources issues and staff performance.
Knowledge of regulatory requirements for laboratories and tissue specimen processing, including related legislative, accreditation, licensing, and compliance environments.
Current knowledge of laboratory concepts, methodologies, regulatory and accreditation requirements, medical center health and safety guidelines, and advances in specimen processing, automation, and procedures.
Strong knowledge of quality assurance methods and ability to apply those principles to quality-system design.
Ability to use laboratory applications, clinical software, databases, and dashboards, and to verify data accuracy using queries, visual review, and other appropriate methods.
ASCP Histotechnologist certification.

Nice To Haves

Experience in a large academic medical setting and ambulatory care.
Experience using EMR-EPIC/APeX.

Responsibilities

Directly supervise technical staff performing specialized laboratory operations, including tissue processing, embedding, sectioning, staining, and slide preparation.
Monitor staff adherence to standard operating procedures and oversee testing and quality-control checks to ensure quality results.
Organize and maintain clinical records and testing documentation generated by laboratory operations.
Collaborate with department nurse managers on laboratory licensure and compliance at dermatology clinic sites.
Use independent judgment and experience to direct troubleshooting of urgent specimen-handling and processing issues.
Perform supervised laboratory functions as needed to meet operational needs.
Maintain and update technical policies and procedures; monitor compliance with clinical, health, environmental, and safety requirements; assess and revise existing procedures and develop new ones as needed.
Implement research-method and technology innovations under department leadership; implement quality assurance systems and lead laboratory performance improvement.
Assess laboratory processes, gather and validate performance data, report findings, and develop improvement plans or policies; communicate identified improvement opportunities and recommendations to the administrative director.
Assist with laboratory budgets, service pricing, and short- and long-range budget planning.
Ensure equipment care and maintenance are performed and documented, and that the laboratory has adequate resources, supplies, equipment, specimens, and staff coverage.
Manage supply inventory and monitor maintenance and functionality of cryostats, tissue processors and stainers, slide label printers, fume hoods, and other laboratory equipment.
Serve as the primary laboratory contact for clinics, physicians, healthcare providers, and staff; address operational concerns and coordinate specimen processing with clinics, surgeons, and other UCSF sites.
Participate in recruiting and new employee orientation; evaluate staff performance and competency, set development goals, recommend staffing and budget changes, assess coverage, and develop staff schedules.
Teach and mentor staff and trainees in clinical theory, skills, and specialized laboratory techniques; monitor, assess, and train staff in departmental standard operating procedures.
Perform other duties as assigned.