Clinical Lab Manager - Hematologic Malignancy Laboratory

Children's Hospital of Philadelphia•Philadelphia, PA

6d•$107,200 - $142,100•Onsite

About The Position

Seeking a Clinical Laboratory Manager to serve as the operational leader and strategic partner in launching a new Hematologic Malignancy Laboratory within the Department of Pathology and Laboratory Medicine at Children's Hospital of Philadelphia (CHOP). Working within a tripartite leadership structure alongside a Medical Director and Laboratory Director, this role will establish workflows, build a culture of quality and collaboration, and serve as the critical bridge between laboratory operations and clinical care. The manager will own the day-to-day operations, setting professional and quality standards for high-complexity testing, overseeing operations for accurate and timely results, ensuring regulatory compliance, managing budgets, and leading a technical team. They will also be a strategic collaborator, partnering with clinical teams to optimize service delivery and evaluate new methods. The role involves championing continuous improvement, identifying bottlenecks, creating efficient systems, and representing the laboratory to internal and external partners, fostering a team culture rooted in excellence and patient-centered impact. This position offers the opportunity to define excellence in pediatric hematologic malignancy diagnostics at a leading children's hospital.

Requirements

Bachelor's Degree Medical Technology, Medical Laboratory Science, or other science related fields - Required
At least five (5) years of practical laboratory experience including instrumentation - Required
Knowledge of computers (Required proficiency)
Ability to handle confidential materials (Required proficiency)
Ability to work the "bench" when necessary (Required proficiency)
Communication, technical and organizational skills (Required proficiency)
Ability to handle and interpret data (Required proficiency)
Excellent communication skills. (Required proficiency)
Demonstrated leadership ability (Required proficiency)
Ability to work directly with Administrative Director of Clinical Laboratories (Required proficiency)

Nice To Haves

At least one (1) year Supervisory experience - Preferred
Flow cytometry experience
Hematology experience

Responsibilities

Ensures that all work performed in the section is accurate and completed within established or agreed upon turn around times.
Reviews all procedures and makes additions and corrections as necessary.
Evaluates new methods, techniques or equipment and makes recommendations to the director.
Serves as a technical resource throughout organization and professional community.
May publish/present scientific presentations/papers.
Develops, tests, implements and evaluates new and creative approaches to meeting departmental and institutional goals.
Orients new employees and assures completion of all competency assessments and mandatory educations.
Partners with Director(s) to develop, validate, and implement new assays or modify existing assays to meet evolving clinical needs.
Implements workflow improvements within lab and across lab sections.
Takes a leadership role in the continuing education of the section staff. Creates and presents self-developed programs and identifies and enables continuing education opportunities.
Assists with orientation, education and training of students, employees, and clinicians in laboratory processes and procedures.
Identifies own learning needs and partners with the director or other CHOP resources for remedy.
Participates in national and local professional organizations.
Strategically plans for and prepares an operating and capital budget for the upcoming fiscal year.
Prepares all capital purchases requisitions when assigned and tracks purchasing and delivery progress.
Monthly monitors the operating budget and reconciles variance.
Maintains appropriate staffing levels and hours worked. Reconciles labor variance.
Assures that all licensing and accreditation requirements are in full compliance.
Assures that the section proficiency is fully compliant.
Identifies quality assurance markers and assures participation in the department's Quality Assurance program.
Serves as primary contact or designates a primary contact for laboratory inspections.
Partners with the Division of Pathology Informatics to evaluate and establish tools to monitor lab section performance.
Is responsible for creating and maintaining a safe and professional work environment that has an efficient workflow.
Motivates and mentors the staff to achieve high quality, high efficiency and high morale.
Constantly reviews and improves systems to achieve optimal operation and institutional goals.
Demonstrates a leadership presence in the face of change, crisis, conflict and problem solving.
Supervises and directs all technical and non-technical personnel.
Provides effective recognition and feedback to employees in routine 1:1, mid-year reviews, and annual performance evaluations as part of ongoing performance management.
Schedule work duties.
Responsible for all technical work performed.
Creates a culture of excellence, collaboration, and continuous improvement.
Motivates staff towards high-efficiency work, operational efficiency, and supports their professional growth.
Serves as an operational bridge between laboratory and clinical services.
Represents the laboratory to internal and external stakeholders. Responds to inquiries from clinical teams, escalating to laboratory director(s) as appropriate.
Seeks to work beyond silos, communicating effectively with peers in Pathology and Laboratory Medicine as well as colleagues in external departments and peer institutions.
Maintains transparent communication with laboratory director(s) regarding operational issues, quality concerns, and strategic opportunities; Provides regular status updates on budget, staffing, regulatory compliance, KPIs, workflow issues; Escalates in a timely manner.
Demonstrates CHOP's ICARE values and Leadership Competencies.