Clinical Lab Control Clerk

Brown Medicine•Cranston, RI

5d•$20 - $21•Onsite

About The Position

Under general supervision of the Pathology Supervisor, this role performs various duties to centralize the receipt, recording, and distribution of specimens within laboratories. The position assists in recording, verifying, and communicating test results, maintains detailed related records, and logs specimens received onto department microcomputers. The Clinical Lab Control Clerk also answers the central telephone line for clinical laboratories, responds to general and specific information requests, and resolves problems within their scope of authority or refers them as appropriate after obtaining sufficient background information. Brown University Health employees are expected to role model the organization's values of Compassion, Accountability, Respect, and Excellence, and demonstrate the core Success Factors: Instill Trust and Value Differences, Patient and Community Focus, and Collaborate.

Requirements

High School completion with some coursework in biology and chemistry.
Demonstrated knowledge and skills necessary to provide care to patients with consideration of aging processes, human development stages, and cultural patterns in each step of the care process.
General knowledge of a variety of laboratory tests and procedures for obtaining and handling laboratory specimens.
Knowledge of universal precautions.
Organizational and clerical skills to maintain a variety of logs and records.
Microcomputer skills.
Analytical ability to assist supervisor in checking, editing, and verifying tests results.
Ability to track and assist in resolution of problems and concerns when answering the central telephone line.
Interpersonal and communication skills to exchange factual information with physicians, nurses, external laboratories, etc. regarding laboratory services, test results, and test procedures.
One year experience performing similar duties successfully in another institution or one year on-the-job training under supervision at Rhode Island Hospital.

Responsibilities

Receives specimens for processing within various clinical laboratories.
Numbers and checks labels accordingly.
Completes master log, worksheets, and similar documents as required.
Logs onto Department microcomputer.
Organizes, maintains, and distributes all computer-generated data.
Generates appropriate billing data.
Checks specimens to identify any that require special handling or processing due to requirements of testing procedures, patient diagnosis, condition, or volume of specimens.
Records and communicates specimen handling needs.
Ensures delivery of specimens to the appropriate laboratory.
Contacts patient care units, departments, and physician offices to clarify testing requests, notify of samples needing to be redrawn, or prioritize tests if specimen volume is insufficient.
Answers the central telephone line for laboratories.
Responds to general and specific information requests, such as patient specimen and culture reports and availability of test procedures.
Responds to and assists in tracking and resolution of lab-related problems and concerns.
Resolves questions within scope of authority or refers to appropriate resource after assimilating sufficient background information.
Receives test results from laboratory sections.
Phones patient care units or physician offices with status or critical test results.
Transfers results to laboratory record sheets.
Enters data into the microcomputer.
Assists supervisors with editing and verification of results.
Identifies questionable entries by checking against input documents, range of norms for procedures, patient's previous and concurrent test results, and alerts supervisor or technologist if further investigation is required.
Assures that all testing requests are logged.
Prepares and maintains detailed records of laboratory procedure requests and results.
Codes outpatient billing forms.
Verifies requesting physician's name and address to send outpatient results.