Clinical Lab Control Clerk

Brown Medicine•Cranston, RI

8d•$20 - $21•Onsite

About The Position

Under the general supervision of the Pathology Supervisor and in accordance with established policies and procedures, this role performs a variety of duties to ensure the centralized receipt, recording, and distribution of laboratory specimens. The position supports the reporting process by assisting in recording, verifying, and communicating test results, while maintaining detailed records. Responsibilities include logging specimens into department computer systems, managing laboratory communications, and responding to general inquiries and issues. Problems are resolved within scope or escalated with appropriate background information. All employees are expected to model Brown University Health’s core values: Compassion Accountability Respect Excellence Employees are also expected to demonstrate key success factors: Instill Trust and Value Differences Patient & Community Focus Collaboration

Requirements

High school diploma required
Coursework in biology and chemistry preferred
Understanding of laboratory tests and specimen handling procedures
Understanding of universal precautions and safety practices
Knowledge of patient care considerations across age groups, developmental stages, and cultural backgrounds
Strong organizational and clerical skills
Basic computer and data entry proficiency
Analytical skills for reviewing and verifying test results
Effective communication and interpersonal skills to work with physicians, nurses, laboratory staff, and external partners
One (1) year of relevant experience in a similar role OR One (1) year of on-the-job training at Rhode Island Hospital

Responsibilities

Receive, label, and process specimens across various clinical laboratories
Maintain accurate logs, worksheets, and data entry in department systems
Organize and distribute computer-generated reports and billing data
Identify specimens requiring special handling in collaboration with technologists
Communicate specimen requirements and ensure proper routing to appropriate labs
Contact patient care units or physician offices to clarify testing requests and request redraws when necessary
Prioritize testing when specimen volume is limited
Answer central laboratory phone line and respond to test status inquiries, specimen questions, and general lab procedure information
Track and help resolve laboratory-related issues or concerns
Communicate critical or status test results to appropriate units or physicians
Enter and maintain laboratory data and records in system databases
Assist in verifying and reviewing test results for accuracy
Identify discrepancies and escalate issues to supervisors or technologists
Perform clerical tasks, including maintaining detailed records, coding outpatient billing forms, and verifying physician information for report distribution