Clinical Lab Assistant
About The Position
Performs phlebotomy on adults & children, performs finger-sticks on adults & children, performs heel-sticks on neonates, provides clerical and technical support to laboratory staff through reception, basic specimen processing, and laboratory organization. SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement. Working at SEARHC is more than a job, it’s a fulfilling career.
Requirements
- A high school diploma or GED – required
- Phlebotomy Certification – required
- At least two years of phlebotomy experience – required
- Knowledge of Basic clinical processes and medical terminology.
- Knowledge of Customer service concepts and practices.
- Knowledge of Privacy laws and regulations.
- Knowledge of Multi-line telephone systems operations.
- Skills in Operating office equipment.
- Skills in Oral and written communications.
- Skills in Establishing and maintaining cooperative working relationships with other employees.
- Skills in Operating a personal computer utilizing a variety of software applications.
- Ability to Positively identify patients to be drawn 100% of the time.
- Ability to Draw blood successfully with one stick on 90% of patients.
- Ability to Recognize reasons to reject a specimen for laboratory processing.
Nice To Haves
- Clinical Competency required within 3 months of hire and every 3 years
- Five years of experience may be substituted for certification
Responsibilities
- Assesses patient to determine proper procedure then draws blood.
- Demonstrates advanced proficiency in newborn/ infant heel-sticks; child and adult finger-sticks; newborn, infant, child, and adult venipuncture.
- Identifies and resolves problems appropriately during the specimen labeling process.
- Provides clerical and technical support to the laboratory of the SEARHC/Mt. Edgecumbe Hospital.
- Answers incoming phone calls and routes callers to appropriate department or personnel.
- Provides customer services to physicians, nurses, and others contacting the laboratory.
- Answers questions about laboratory processes, services available and basic technical issues.
- Completes chain-of-custody drug collections
- Assists in specimen processing.
- Evaluates specimens for integrity, verifies correct labeling and paperwork, and resolves discrepancies with specimen documentation as they occur.
- Assists with processing incoming specimens.
- Distributes specimens to assigned areas.
- Assists in laboratory organization, records maintenance, reception, scheduling, and general duties to facilitate office administration.
- Maintains department records and ensures completeness of files.
- Updates, distributes and archives productivity reports.
- Sends, receives and distributes lab results.
- Maintains, orders and stocks office and technical supplies.
- Performs waived testing.
- Other duties as assigned.
Benefits
- retirement
- paid time off
- paid parental leave
- health insurance
- dental
- vision benefits
- life insurance
- long and short-term disability
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
