Clinical Lab Assistant Phlebotomist - Client Services - Full Time

SolutionHealth • Manchester, NH

18h • Onsite

About The Position

The Clinical Lab Assistant acts as the primary point of contact for patients, physicians, clients, and other healthcare providers. They will perform a variety of customer service-related tasks as well as various non-technical functions in the laboratory which allows the timely flow of all specimens through the lab departments. The Clinical Lab Assistant maintains the integrity of samples from collection to receipt to storage and performs specific departmental tasks as assigned by the department supervisor.

Requirements

• High School diploma or equivalent required.

Nice To Haves

• Phlebotomy course or phlebotomy experience preferred.
• ASCP certification preferred.

Responsibilities

• Maintaining and reviewing follow up work lists.
• Troubleshooting, reviewing, and resolving issues.
• Facilitating non-routine courier pickups.
• Verifying patient requisitions are complete and accurate ensuring patient name and date of birth is documented and orders are clearly marked off.
• Performing computerized clerical duties, verifying and/or placing orders and completing documentation of all collections.
• Receiving specimens into the laboratory verifying patient demographics and verifying specimen types.
• Preparing specimens for processing to include operating centrifuge, aliquot specimens and labeling specimens.
• Preparing specimens for transportation to the main laboratory when applicable.
• Performing final disposition of specimen to storage via standard tube tracking procedures.
• Answering incoming phone calls, providing patient testing results and/or test requirements as appropriate and referring technical questions to technical staff.
• Answering incoming calls on multiline phones.
• Being familiar with the collection process for special tests i.e., glucose tolerance, urine, and other body fluid collections.
• Calling and documenting STAT and critical results.
• Entering laboratory orders into EPIC that have been received via fax or phone call.
• Performing routine and advanced venipuncture and capillary collection using proper technique in a variety of locations and on all age groups.
• Performing proper blood culture collection on all age groups.
• Accurately identifying patient at time of collection and labeling all specimens in the presence of the patient in all settings.

Benefits

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Continuing Education Reimbursement Programs
• 403(b) Retirement Savings Plan
• Multiple onsite gym locations with FREE access for employees (plus yoga, personal training and more)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED