Under direct supervision, a Clinical Laboratory Assistant (CLA) performs a variety of record keeping duties and prepares routine specimens and performs ancillary tasks to support testing. Unpacks and records samples shipped in accordance with regulations and guidelines. Works with other team members to ensure timely and quality test results. PRIMARY DUTIES AND RESPONSIBILITIES: Duties and responsibilities regularly performed by and assigned to CLA levels I, II, III, and IV: Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management. Maintains acceptable attendance and punctuality per the absence policy. Assures quality customer service to all customers Maintains accurate records and documentation. Performs data entry. Ensures donor, patient and employee confidentiality. Prepares and maintains inventory. Packs and ships supplies and/or specimens. Maintains the cleanliness of equipment and work areas. Assists in processing bio-waste, specimens, and micro-plates. Performs receipt and preparation of samples, as directed. Performs all other duties, at the discretion of management, as assigned. Additional duties and responsibilities regularly performed by and assigned to CLA levels II, III, and IV: Unpacks samples received from internal and external customers. Accessions samples received for testing. Identifies unacceptable or missing samples, labels, or paperwork. Reports all discrepancies to the supervisor and assists with resolution. Orders laboratory reagents and supplies. Performs sample receipt, accessioning, handling, and disposition. Assists with equipment maintenance. Communicates pertinent information to customers, as directed. Additional duties and responsibilities regularly performed by and assigned to CLA levels III and IV: Resolves routine problems; recommends corrective action to management or nonroutine issues. Investigates and resolves all shipping, receipt and labeling exceptions and reports to management as appropriate. Oversees inventory of supplies and reagents. Assists with management of data entry Participates in performance improvement teams and training programs, as required. Additional duties and responsibilities regularly performed by and assigned to CLA level IV: May assist with coordination of workflow, training, and mentoring of support staff, as required. Assists in the deviation management process. Performs preventative maintenance on equipment and maintains accurate records. Communicates with customers, vendors, and couriers to ensure quality service. Ensures that appropriate Quality Assurance processes are in place. Participates in Quality Improvement Teams.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
101-250 employees