Clinical Lab Assistant I - Phlebotomist- SEIU (30 hours/week occasional Saturday required)

EvergreenHealth•Kirkland, WA

1d•Hybrid

About The Position

EvergreenHealth has outpatient phlebotomy clinics located in Canyon Park, Redmond, Woodinville, Kenmore, and Kirkland. This role performs venipuncture and capillary specimen collection on patients. Depending on work location, the assistant may perform in-house phlebotomy, in-house processing, phlebotomy in a physician office setting, or registration and phlebotomy in a patient service center. The position requires effective communication among laboratory colleagues, clients, physicians, medical office staff, and patients. The position is Monday-Friday but requires availability for occasional Saturdays (typically once every 2-3 months).

Requirements

High School graduate or equivalent or applicable coursework to be applied to obtain required WA State Medical Assistant – Phlebotomy (MA-P) - Certification.
Medical terminology
State of Washington Medical Assistant – Phlebotomist (MA-P) or equivalent.
Have and maintain current Healthcare Provider CPR certification.

Nice To Haves

Certification from an approved phlebotomy-training program with successful completion of a required internship preferred, or relevant work experience.
3 years of experience working in a clinical laboratory customer service or specimen processing role
Previous training and competence in dealing with the unique needs in the range of customer service situations with clinicians and their office staff
Working knowledge of the various government regulations specifically Medicare and the Washington state medical Test Site regulations. Working knowledge of the College of American Pathologists (ASCP) and the Joint Commission (TJC) inspection criteria
PBT(ASCP)

Responsibilities

Performs venipuncture and capillary puncture blood sample collections on patients of all age groups, and accurately identifies and labels all specimens following established laboratory protocol.
Uses the laboratory information system or other reference laboratory’s web-based applications to independently solve complex issues in a sensitive, caring, and timely manner.
Processes all specimens in accordance with laboratory protocol including the proper handling, centrifugation, storage, packaging, and transport.
Responsible for collecting all insurance/financial information necessary for proper billing. Demonstrates knowledge of requirements for collecting ABN’s and filling out MSPQ information.
Accurately enters orders and patient demographic information in the laboratory information system.
Answer and navigate calls with accuracy, efficiency, and courtesy using best customer service tactics and practices.
Performs other duties as assigned.