Clinical Innovation Delivery Lead
About The Position
The Clinical Innovation Delivery Lead supports execution of priority Clinical Innovation initiatives by coordinating implementation activities, monitoring progress, managing risks, and driving accountability across matrixed teams. The role serves as a delivery integrator for assigned initiatives, translating enterprise priorities into implemented and sustainable outcomes. The Lead manages day-to-day coordination and execution for one or more initiatives, including developing and maintaining work plans, coordinating stakeholders, facilitating meetings, tracking milestones and dependencies, managing risks and issues, supporting regional adoption, and communicating progress to leadership. The role works with Clinical, Operations, Pharmacy, Stars, MRA, Finance, Technology, and Regional partners to move opportunities from approval through implementation, adoption, and transition to enduring ownership. Success requires strong program-management discipline, collaboration and problem-solving skills, and comfort working in a fast-paced environment with multiple priorities. The Lead creates structure, drives follow-through, and helps remove barriers to delivery. This is a remote position with occasional travel to Humana offices for training or meetings. Home-based employees must have an appropriate internet connection and a dedicated workspace that protects member PHI/HIPAA information.
Requirements
- Bachelor's degree.
- At least 7 years of experience in healthcare operations, program delivery, project management, consulting, and/or business operations.
- Demonstrated experience coordinating cross-functional projects or initiatives.
- Strong planning, organization, and execution-management skills.
- Ability to influence and collaborate across a matrixed organization.
- Ability to articulate ideas effectively in written and oral forms.
- Ability to manage multiple workstreams and competing priorities.
- Willingness to travel based on business need.
Nice To Haves
- MBA, MHA, MPH, or another relevant advanced degree.
- Experience supporting enterprise implementation, transformation, or performance-improvement initiatives.
- Experience working across Clinical, Stars, MRA, Pharmacy, Operations, Market, or Regional teams.
- Experience supporting governance forums, executive reporting, and stakeholder management.
Responsibilities
- Lead day-to-day implementation activities for assigned Clinical Innovation initiatives.
- Develop and maintain delivery plans, milestones, workstreams, risks, dependencies, and status reporting.
- Coordinate execution activities across functional and regional stakeholders.
- Raise risks, barriers, and decision needs in a timely manner.
- Engage and facilitate alignment across Clinical, Pharmacy, Stars, MRA, Operations, Finance, Technology, and Regional partners as needed for each initiative.
- Track commitments and deliverables to support accountability.
- Organize and facilitate working sessions, implementation meetings, and progress reviews.
- Promote adoption of standardized implementation methods and tools.
- Partner with Regional teams on implementation planning and execution.
- Track adoption, outcomes, and implementation challenges.
- Share lessons learned and leading practices across initiatives.
- Support transition of completed work into ongoing business ownership.
- Prepare status updates, dashboards, and leadership materials.
- Track actions, decisions, dependencies, and outcomes.
- Support governance forums through meeting coordination and follow-up.
- Communicate initiative progress, risks, and outcomes to stakeholders.
Benefits
- Medical, dental, and vision benefits.
- 401(k) retirement savings plan.
- Paid time off, company holidays, and personal holidays.
- Paid parental and caregiver leave.
- Short-term and long-term disability coverage.
- Life insurance.
- Bonus incentive plan.
- Internet expense payment for employees who live and work from home in California, Illinois, Montana, or South Dakota.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
