Clinical Informaticist

Indiana University Health System • Muncie, DE

4d • Hybrid

About The Position

Indiana University Health is seeking a Clinical Informaticist to join their IS Informatics and Education team. This role serves as a bridge between IT and clinical/operational partners at Ball Memorial Hospital, requiring a clinically grounded, tech-curious, and people-first approach. The position involves coaching new providers, resolving support tickets, proactive relationship-building through office rounding and virtual support, operating in ambiguity, engaging at all organizational levels, and applying clinical expertise with a passion for technology.

Requirements

• Bachelor's degree required
• Requires current state of Indiana license as a health care professional (e.g., Registered Nurse with an active Registered Nurse (RN) license in the state of Indiana or an active Nurse Licensure Compact (NLC) RN license, Dietitian, Social Worker, or Clinical Psychologist, or other)
• 3-5 years of clinical experience required
• Clinically Grounded: Bring real clinical experience and understand the environment, workflows, and pressures end users face.
• Tech-Curious: Have a natural interest in how technology can improve care delivery and are eager to deepen informatics expertise.
• Flexible & Adaptable: Thrive in a role that is intentionally varied and embrace that.
• Comfortable with Ambiguity: Can navigate a role that isn't rigidly defined and find footing without a detailed roadmap.
• People-First: Engage confidently and warmly with everyone, building trust.
• Self-Sufficient: Take ownership of work and move toward independence quickly.
• Process-Minded: See opportunities to improve workflows, reduce friction, and use technology to make care delivery safer and more efficient.
• Lifelong Learner: Committed to growing informatics expertise, including pursuing Epic accreditation and relevant certifications.

Nice To Haves

• RN preferred
• Experienced user of health information technology systems preferred

Responsibilities

• Serving as a liaison between IT and clinical/operational partners at Ball Memorial Hospital
• Providing day-to-day Cerner support and working toward Epic accreditation/certification
• Supporting additional clinical technologies used across the care environment
• Coaching new providers and clinical staff on effective use of health information systems
• Resolving support tickets and providing both virtual and on-site technical assistance
• Proactively rounding in offices and clinical areas to build relationships and identify support needs
• Supporting data analytics and quality of care measures to improve population health outcomes
• Utilizing process improvement and change management skills to promote efficiency through technology
• Considering the impact of technological changes on patient safety, healthcare delivery, and quality reporting

Benefits

• IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level