Clinical Hospital Security Officer (Shift Hours: 1300-2100)

UIOWA•Iowa City, IA

1d•Onsite

About The Position

The University of Iowa Health Care department of Safety and Security is seeking a Clinical Hospital Security Officer. Under the direct supervision of the Security Supervisor and Nursing Director, this position is responsible for protecting patients, visitors, employees, and hospital property by rounding in assigned areas, engaging patients, and promoting a safe and therapeutic environment while enforcing hospital policies at the University of Iowa Health Care. Provide surveillance of Behavior Health Units. Work in collaboration with departmental staff (RNs, Behavioral Health Consultants, Unit Clerks, Psychiatric Nursing Assistants, etc.) to protect patients, visitors, and employees. Provide a presence in the inpatient psychiatry clinics. Respond to and assist in controlling combative patients. Assist in re-direction and de-escalation of patient situations. Work to prevent aggressive behavior. Intervene in patient, visitor and/or staff confrontations as appropriate using least restrictive methods. Follow standard precautions using personal protective equipment (PPE) as required. Provide effective oral and written communication. Exhibit a professional image and demeanor. Utilize interpersonal skills and customer service abilities to create a positive environment for patients, visitors, and staff. Deter vandalism, theft, and abuse through routine patrols. Support and enforce all security policies and procedures. Complete appropriate documentation of various incidents. Perform security checks, patrol facility, and monitor special assignments. Conduct incident investigations and provide documentation for follow-up. Report and follow-up on all safety and fire hazards. Respond to lock/unlock doors, respond to entrapments or elevator issues, and assist in traffic/parking enforcement. Perform safekeeping procedures. Respond to and resolve emergencies such as fire, HazMat, security alarms and patient/visitor/staff assists. Maintain a working knowledge of computers to process data, operate fire alarm systems, and security systems. Complete mandatory education and training to maintain organization and department specific competencies and requirements. Maintain applicable certifications.

Requirements

Ability to walk and climb stairs.
Ability to lift and carry fifty pounds.
Ability to work outside in extreme weather conditions.
Ability to see and hear accurately in both day and nighttime conditions.
Two years’ experience in security and safety, or fire safety, or law enforcement; or One year of post-high school education related to security and safety and one year of experience in security and safety; or Two years of post-high school education related to security and safety
Possession of appropriate driver’s license and ability to meet UI Fleet Safety Standards.
Ability to obtain basic certification from International Association for Healthcare Security and Safety (IAHSS) within 6 months of hire and maintain certification for duration of employment.

Nice To Haves

Experience working with Behavioral Health patients
Experience using Epic
Strong interpersonal skills
Ability to communicate and redirect negative behavior in a courteous and direct manner
Experience as a Psychiatric Nursing Assistant, Hospital Support Person, or in a like position
Health Safety Professional (HSP) - to be completed in first 90 days
Crisis Prevention Institute Instructor certified
Management of Aggressive Behavior (MOAB) certified
Crisis Intervention Training (CIT)
Safety Care Training
Satisfactory completion of the established Psychiatric Nursing Assistant Training Program or an equivalent program

Responsibilities

Provide surveillance of Behavior Health Units
Work in collaboration with departmental staff (RNs, Behavioral Health Consultants, Unit Clerks, Psychiatric Nursing Assistants, etc.) to protect patients, visitors, and employees
Provide a presence in the inpatient psychiatry clinics
Respond to and assist in controlling combative patients
Assist in re-direction and de-escalation of patient situations
Work to prevent aggressive behavior
Intervene in patient, visitor and/or staff confrontations as appropriate using least restrictive methods
Follow standard precautions using personal protective equipment (PPE) as required
Provide effective oral and written communication
Exhibit a professional image and demeanor
Utilize interpersonal skills and customer service abilities to create a positive environment for patients, visitors, and staff
Deter vandalism, theft, and abuse through routine patrols
Support and enforce all security policies and procedures
Complete appropriate documentation of various incidents
Perform security checks, patrol facility, and monitor special assignments
Conduct incident investigations and provide documentation for follow-up
Report and follow-up on all safety and fire hazards
Respond to lock/unlock doors, respond to entrapments or elevator issues, and assist in traffic/parking enforcement
Perform safekeeping procedures
Respond to and resolve emergencies such as fire, HazMat, security alarms and patient/visitor/staff assists
Maintain a working knowledge of computers to process data, operate fire alarm systems, and security systems
Complete mandatory education and training to maintain organization and department specific competencies and requirements
Maintain applicable certifications