Clinical Field Supervisor -Lawrence/Merrimack Valley (Full Time)

CATALDO AMBULANCE BUSINESS TRUST • Lawrence, MA

21h • Onsite

About The Position

The Clinical Field Supervisor is a Paramedic who also serves as a critical operational leader, acting as a liaison and providing support in day-to-day field operations. Responsibilities include staffing, scheduling, ensuring maintenance of equipment and supplies, internal communications, budgetary considerations, outside agency interfacing, and community relations. This role functions as both a supervisor and an active Paramedic, ensuring efficient system performance, real-time decision-making, and effective coordination of resources.

Requirements

• High school diploma or GED equivalent.
• Current valid driver’s license.
• Current Massachusetts Paramedic Certification.
• National Registry Paramedic Certification.
• Current CPR and ACLS Certification.
• Minimum of 2 years of experience as a Paramedic in Massachusetts.
• Experience with CAD systems required.
• Strong proficiency with computer systems required, including web-based applications and some Microsoft Office applications.
• Excellent verbal communication skills both verbally and in writing; ability to understand and carry out verbal and written instructions.
• Advanced computer proficiency.
• Strong analytical skills and ability to gather and interpret data in various situations and settings.
• Exercise sound judgment and discretion while working in a stressful environment.
• Consistently demonstrates solution-based and ethical decision-making.
• Leadership and team support ability. Leading by example at all times.
• Ability to work in a fast-paced environment and multi-task.
• Ability to work well independently and within a team setting.
• Ability to function in a dual supervisory / Paramedic role.
• Ability to meet the essential duties and physical, mental and sensory requirements of the position at all times.
• Comply with UDS drug screening at any and all times.
• Verification and maintenance of acceptable motor vehicle driving record, verification required annually.
• Maintains satisfactory background check and MA CORI (Criminal Offender Record Information), verification required annually.

Nice To Haves

• Bachelor degree or higher preferred.
• Supervisory or lead experience preferred.
• Some Microsoft Office applications preferred.

Responsibilities

• Mentor employees, conduct and performance (in evaluations if applicable), and provide counsel with the goal of developing a team-oriented approach with positive results.
• Identify policy violations, initiate and issue disciplinary actions to identified staff with the goal of re-educating, supporting, and promoting the staff’s improvement in the areas needed.
• Provide coaching, lead by example, utilize opportunities for teaching and/or evaluation for staff on multi-casualty incidents with the goal of reviewing each call for continuous improvement and compliance with existing policies.
• Assist in driving, supporting, and improving performance management.
• Remain accessible and as a resource at all times.
• Ensure that all field personnel maintain and carry all state-required certifications, licensure, and documentation at all times.
• Consistently perform all duties of an EMT/Paramedic with a high level of proficiency.
• Obtain coverage for open shifts with appropriate employee assignments or by filling as needed.
• Investigate incidents involving assigned units and communicate with the Operations Manager on the status of assigned units and other identified concerns.
• Assess daily staffing and equipment needs; assign replacements, and schedule service as necessary.
• Participate in the interviewing and selection process if applicable and as needed.
• Adhere to all company policies and procedures.
• Facilitate unit development and staffing in emergency situations and respond to the scene of mass casualty or unusual medical incidents as needed.
• Assist with employee schedules and review for call outs, updating as necessary for payroll verification.
• Respond to employee injuries, accidents, and exposures upon notification, provide support, assist employees in completing reports of the incidents, and in obtaining care as needed.
• Complete and submit supervisory reports regarding employee incidents, accidents, and injuries, ensuring proper reporting and review is completed.
• Inspect all assigned stations, vehicles, and equipment for cleanliness and Division maintenance.
• Attend external and internal meetings as necessary/required.
• Comply with all employment laws and support affirmative action, equal opportunity, and diversity goals.
• Ensure accurate, real-time documentation is completed as required.
• Perform active dispatch duties as needed.
• Support training and quality improvement initiatives.
• Maintain knowledge of and comply with all company policies, procedures, and guidelines at all times.
• Must maintain a reliable attendance record.
• Completes other duties as requested and assigned.

Benefits

• Starting wages commensurate with licensure and experience
• Competitive benefits package for eligible full-time positions including: Paid time off, Health Insurance, Dental insurance, 401(k) Plan, Opportunities for advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees