Clinical Field Scheduling & Logistics Specialist

Clover Health

1d•$57,700 - $75,000•Remote

About The Position

The Clinical Field Scheduling & Logistics Specialist supports the daily scheduling and logistics of Clover Home Care's growing field-based clinical workforce. This role manages provider availability, assignments, routes, and real-time schedule changes to ensure patients receive timely care and field teams operate efficiently. Clover Home Care is dedicated to improving the lives of vulnerable members by providing in-home primary care, annual wellness visits, supportive care services, behavioral health, and community services coordination.

Requirements

Experience in scheduling, workforce coordination, field logistics, or healthcare operations.
Currently live in New Jersey, previously lived there, or can demonstrate extensive knowledge of New Jersey geography, travel patterns, and regional differences.
Experience using AI or automation tools to improve business workflows.
Highly organized and can manage competing priorities in a fast-paced environment.
Strong attention to detail and can quickly identify and resolve operational issues.
Communicate effectively with clinical, administrative, and leadership teams.
Comfortable learning new systems and working in an evolving environment.

Nice To Haves

Experience with CareLink, healthcare scheduling, Google Workspace, or Excel is preferred.

Responsibilities

Manage clinician schedules, profiles, availability, and service areas in CareLink.
Coordinate scheduling and logistics across New Jersey.
Optimize clinician routes based on geography, availability, and operational priorities.
Identify and resolve scheduling errors, overbooking, unused capacity, and coverage gaps.
Manage last-minute schedule changes caused by callouts, urgent requests, and field needs.
Coordinate daily assignments for Nurse Practitioners and Medical Assistants.
Support the PTO approval and schedule-update process in partnership with clinical managers.
Respond to real-time scheduling questions and resolve scheduling-related concerns.
Train new clinical team members and operational partners on CareLink workflows.
Use approved AI and automation tools to streamline repetitive workflows, improve accuracy, and reduce manual work.
Document processes and maintain cross-training to ensure consistent operational coverage.