Clinical Excellence Regional Leader

TVG-Medulla, LLC•Oak Brook, IL
•$90,000 - $130,000•Hybrid

About The Position

As a Clinical Excellence Regional Director, you will work as part of a team to help providers understand clinic and business issues by providing insights and supporting strategies that drive success while delivering world-class patient care. You will partner with functional areas to develop competitive strategies aligned with TVG-Medulla’s mission and P3 values and drive overall regional performance. You will be accountable for the profit and loss of your clinics based on key metrics and outcomes. The role requires travel Monday through Thursday across clinics in Wisconsin, Illinois, and Virginia, with the option to work from home or the Corporate Office in Oak Brook, Illinois, on Fridays.

Requirements

  • Excellent communication skills.
  • Ability to influence and lead through multi-unit organizations.
  • Ability to multitask and engage with the team.

Nice To Haves

  • Bachelor’s degree or applicable multi-unit leadership experience.
  • At least 5 years of P&L accountability and leadership experience.
  • Demonstrated experience supporting high-growth organizations.
  • Proven success leading organizational change and scaling field operations.

Responsibilities

  • Prioritize and address clinic-level revenue growth priorities, including D1s, conversions, buy rate, and retention rates.
  • Execute recruiting strategies for clinic-related positions across the region in partnership with the Talent Acquisition team.
  • Coach and develop Clinic Technicians and Clinic Directors to optimize the patient experience and achieve Clinical Excellence Goals.
  • Own the regional talent development and succession pipeline.
  • Lead team member engagement initiatives and survey action planning.
  • Execute leadership training and professional development programs.
  • Drive diversity, inclusion, and belonging initiatives.
  • Participate in developing and executing strategic operating plans.
  • Drive and optimize Clinical Excellence outcomes within the assigned span of control.
  • Review, analyze, and address gaps in clinic service experience, billing experience, and growth.
  • Support compliance with company policies, Standards of Excellence, confidentiality and privacy requirements, applicable laws and regulations, and company procedures and protocols.
  • Perform other related duties and assist with project completion as needed.
  • Provide necessary information to complete a DMV or equivalent agency background check if required.
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