Clinical Educator

Frontera Healthcare•Brady, TX

22h•Onsite

About The Position

The Clinical Educator is responsible for supporting clinical practice by training, mentoring, and evaluating clinical staff across daily operations. This role provides hands-on education during patient care, supports onboarding and competency development for new and existing staff, reinforces documentation and patient safety standards, and helps identify skill or workflow gaps. The Clinical Educator also develops training plans, maintains competency records, creates education materials, supports continuing education opportunities, and collaborates with clinic leadership to improve patient flow, staff confidence, and overall care quality.

Requirements

Active, unrestricted license/certification as an RN, LPN, or Certified Medical Assistant (CMA) in the state of practice; RN preferred given the scope of clinical oversight and training responsibilities.
1+ years of clinical experience in an outpatient, primary care, or similar ambulatory setting.
Prior experience training, mentoring, or precepting clinical staff (MAs, LPNs, RNs) preferred.
Strong working knowledge of point-of-care procedures, including injections, phlebotomy, EKGs, and in-office testing.
Experience with EHR systems and clinical documentation standards; ability to train others on EHR workflows.
Familiarity with competency-based training models, skills checklists, and tiered staff development programs.
Knowledge of patient safety protocols, standardized care guidelines, and quality improvement practices.
Strong interpersonal and communication skills, with the ability to provide real-time, constructive feedback to staff of varying experience levels.
Comfortable auditing workflows (e.g., room time audits) and identifying/addressing performance or process gaps.
Highly organized, with the ability to manage multiple training plans, records, and competency documentation simultaneously.
Experience with or willingness to support CMA apprenticeship/certification programs (e.g., TACHC Apprenticeship Program) is a plus
Flexibility to various clinic locations

Responsibilities

Clinical teaching and supervision
Round and supervise staff during patient visits
Model proper patient interview, examination, and communication techniques
Teach point-of-care procedures (e.g., injections, phlebotomy, EKGs, in-office testing)
Perform room time audits and keep a log of audits to ensure staff are meeting appropriate rooming timelines
Develop 10-day training plans for new hires
Train new clinical staff (MAs, LPNs, RNs) on office protocols, EHR systems, and workflows
Provide competency training and training on equipment (vitals monitors, in-office labs, POC testing devices)
Orient new staff on documentation standards and ensure existing staff continues to uphold these standards
Keep training records and competency checklists up to date
Develop and implement annual competency check offs and level employees into tiers
Reinforce patient safety protocols and standardized care guidelines
Monitor and provide feedback on patient communication and bedside manner
Ensure consistency in clinical practice with staff
Address knowledge or skill gaps identified during patient encounters
Communicate frequently with HCAs to address clinical education concerns and to ensure continuation of educated topics
Give real-time, constructive feedback during or after patient encounters
Conduct periodic competency assessments or skills checkoffs for staff
Identify additional training needs based on observed performance
Develop or update workflows for clinical tasks
Provide education on new or updated workflows
Create quick-reference guides or training materials for common procedures
Help streamline patient flow and clinical workflows for efficiency
Support staff in building confidence and clinical judgment
Serve as a go-to resource for clinical education questions during the day
Foster a culture of continuous learning within the clinics
Organize or lead in-office trainings, lunch-and-learns, or skill refreshers
Manage and follow the progress of staff enrolled in the CMA program
Set up LabCorp accounts for new hires
Set up Quest Diagnostics accounts for staff and new hires
Encourage staff to enroll in the TACHC Apprenticeship Program (Pen Foster CMA program), manage the progress of staff currently enrolled.