Clinical Educator

Team Select Home Care•West Palm Beach, FL

About The Position

The Clinical Educator (CE) provides education and training to assigned clinicians during new-hire orientation and as needed for current staff. The CE follows up with newly trained staff to validate that training and education are being implemented appropriately. The role reports to the Director of Nursing/Director of Patient Care Services and serves as an expert clinical resource to a group of clinicians. The CE mentors, educates, and evaluates clinicians and caregivers; conducts orientation, skills, aide-training, and re-education sessions; and supports clinical outcomes, productivity, re-hospitalization, QAPI, and care coordination goals. The role may also provide direct patient care and case management, support clinical leadership and patient-care coordination, educate staff on regulatory, documentation, and billing requirements, and participate in quality improvement and ongoing education. The position requires balancing field and office time as directed, submitting documentation within required timeframes, and maintaining confidentiality and compliance with agency policies and applicable laws.

Requirements

Three to five years of clinical experience, including at least two years of home-health experience.
Excellent understanding of clinical processes and procedures.
Solid understanding of OASIS questions and interpretations in Chapter 3 of the OASIS Implementation Manual.
Clear professional license, background screen, and fingerprint card, if applicable.
No verbal or written disciplinary actions within the last six months, or within the last year for internal applicants.
Excellent computer skills, including familiarity with current devices and programs used in the field.
Ability to serve as a clinical field resource for clinical tasks and critical-thinking projects.
Commitment to be available during scheduled orientation dates.
Knowledge of and compliance with applicable state and federal laws, rules, regulations, agency policies, and procedures; understanding of accreditation standards if the agency is accredited.
Ability to work and communicate with a diverse group of clinicians and communicate with all levels of local authority.
Maintain all HR requirements, competencies, professional continuing education, and other required items.
Desire to coach, guide, and empower orientee(s) to achieve success.
Ability to work in a fast-paced, challenging environment with time demands and shifting priorities.
Excellent interpersonal communication skills.
Excellent time-management skills to plan, organize, implement, and evaluate orientee(s) successfully.
Self-directed approach and interest in new experiences.
Ability to take on-call duty nights, weekends, and holidays as assigned, if applicable.

Nice To Haves

Successful experience in a mentoring or coaching role.

Responsibilities

Mentor, educate, and evaluate a group of qualified clinicians and caregivers.
Conduct regular training classes, including new-hire orientation, skill advancement, aide training, education on newly implemented clinical processes, and re-education as needed.
Provide initial education and ongoing mentorship to new clinical staff, and follow up to validate the implementation of training.
Support clinical team goals related to outcomes, productivity, re-hospitalization, QAPI, and care coordination.
Participate in in-service programs and supervise and teach other nursing personnel.
Participate in professional services for assigned patients as applicable or assigned.
Provide backup and additional support for clinical leadership functions as needed.
Provide direct patient care and case management functions when necessary, in accordance with policy and the Plan of Care.
Help ensure staff maintain professional standards of community nursing practice and comply with agency procedures and patient-care policies.
Assist with coordination of patient-care services for assigned patients in association with the clinical team.
Educate field staff on case management requirements under state regulations, and assist with implementing processes for case assignments and case management.
Educate appropriate staff about home-health statutes and administrative rules.
Help install improved work methods and procedures to support agency objectives.
Perform competencies and core competencies, and provide education to support field staff success.
Assist with clinical oversight of patient and personnel assignments, patient-care coordination, referrals, ongoing assessment of patient needs, and development, implementation, and updating of individualized care plans.
Inform assigned clinical staff about agency policies and processes.
Report or assist with matters that may affect clinical operations at the location.
Coordinate as assigned during emergencies and understand the Emergency Plan.
Maintain confidentiality of agency, employee, and patient matters.
Complete clinical orientation for new staff before they have patient contact.
Assist with developing and administering ongoing continuing-education efforts.
Participate in Performance Improvement activities as requested.
Collaborate with QA staff to review clinical documentation and educate staff on documentation that meets regulatory and billing requirements.
Assist with staff performance appraisals.
Educate field staff on billing processes from a clinical perspective, as applicable.
Attain annual goals established by Clinical Leadership in the annual performance evaluation.
Balance field and office time as directed to meet responsibilities.
Submit documentation within required timeframes and perform other duties assigned by Clinical Leadership.