Clinical Educator

Eitan Medical • Aliso Viejo, CA

3d

About The Position

Eitan Medical is a fast-growing global medical device and software solutions company that develops and manufactures drug delivery and infusion solutions for settings ranging from hospitals to home care. The Clinical Educator uses clinical expertise to educate and train customers on products across the Eitan Medical portfolio, supporting successful implementations. The role coordinates and supports customers throughout the implementation process and provides excellent service to assigned accounts.

This is an as-needed position that is not eligible for benefits. Travel is estimated at approximately 50%, and travel expenses are reimbursed under the EMNA travel policy. A valid driver’s license and proof of professional licensure are required.

Requirements

• Degree in nursing; additional education, credentials, or licensing may be required depending on the role.
• At least 10 years of healthcare experience providing safe, effective patient care.
• At least 2 years of experience providing formal education and training in a clinical environment.
• Experience collaborating with organizational units or divisional leaders.
• Experience with PC-based applications, including Windows, Word, Excel, and PowerPoint.
• Presentation skills that engage audiences and achieve learning objectives.
• Professional written and verbal communication skills.
• Excellent organizational skills to manage large, complex accounts and competing priorities.
• Excellent interpersonal skills and the ability to engage customers and team members effectively.
• Valid driver’s license.
• Proof of professional licensure.

Nice To Haves

• Professional certification in a subspecialty.
• Oncology and/or acute care experience.

Responsibilities

• Provide in-person and virtual training to clinicians on Eitan Medical portfolio products, including hardware and software, to support implementation.
• Use clinical expertise to address product-related questions and concerns.
• Collaborate with the Director of Clinical Operations to ensure implementations meet customer and company needs and result in fiscally responsible training plans.
• Develop individualized implementation plans that address the unique needs of each healthcare organization.
• Maintain competency and provide training on all products to support customer interaction and clinical team readiness.
• Document all completed training accurately and in a timely manner.
• Escalate customer feedback to support patient safety, quality improvement, patient outcomes, and customer experience.
• Contribute to the creation and development of training materials for ongoing business needs.
• Attend company and industry events to stay current on training updates and best practices.
• Follow company policies and procedures.

What This Job Offers