Clinical Educator

Eitan Medical • Aliso Viejo, CA

2d

About The Position

Eitan Medical is a global medical device and software solutions company that develops and manufactures drug delivery and infusion solutions for care settings ranging from hospitals to homes. The Clinical Educator uses clinical expertise to educate and train customers on Eitan Medical portfolio products and support successful implementations. The role coordinates and supports customers throughout the implementation process, providing excellent service to assigned accounts. This is an as-needed position and is not eligible for benefits. Estimated travel is approximately 50%; travel expenses are reimbursed under the EMNA travel policy.

Requirements

• Degree in nursing; additional education, credentials, or licensing may be required depending on the role.
• At least 10 years of healthcare experience providing safe, effective patient care.
• At least 2 years of experience providing formal education and training in a clinical environment.
• Experience collaborating with organizational units or divisional leaders.
• Experience using PC-based applications, including Windows, Word, Excel, and PowerPoint.
• Presentation skills that effectively engage an audience and meet learning objectives.
• Professional written and verbal communication skills.
• Excellent organizational skills to manage large, complex accounts and competing priorities.
• Excellent interpersonal skills and ability to engage customers and team members effectively.
• Valid driver's license.
• Proof of professional licensure.

Nice To Haves

• Professional certification in a subspecialty.
• Oncology and/or acute care experience.

Responsibilities

• Provide in-person and virtual training to clinicians on Eitan Medical portfolio products, including hardware and software, to support implementation.
• Use clinical expertise to address product-related questions and concerns.
• Collaborate with the Director of Clinical Operations to ensure implementations meet customer and company needs and use fiscally responsible training plans.
• Develop individualized implementation plans suited to each healthcare organization's needs.
• Maintain competency and provide training on all products for customer-facing and clinical-team readiness.
• Document all completed training accurately and promptly.
• Escalate customer feedback to support patient safety, quality improvement, patient outcomes, and customer experience.
• Contribute to developing training materials for the business's ongoing training needs.
• Attend company and industry events to keep current with training updates and best practices.
• Follow company policies and procedures.

What This Job Offers

• Career Level: Senior