Clinical Education Support Technician

Universities of Wisconsin • Madison, WI

1d • $50,000 • Onsite

About The Position

The School of Nursing is seeking a Clinical Education Support Technician to support its nursing skills and simulation labs by preparing clinical skills rooms, maintaining equipment and supplies, and ensuring students and faculty have a safe, well-organized learning environment. The Clinical Education Support Technician will primarily be responsible for supporting nursing faculty, clinical instructors, and students by preparing and maintaining the clinical skills environments to accurately represent a clinical setting using real and simulated clinical supplies and equipment. This position will oversee the maintenance and troubleshooting of the CTEN (Center for Technology Enhanced Nursing) mid-fidelity mannequins and human patient simulator equipment, as well as partial task trainers, medical equipment, and specialized simulation training software used by faculty during clinical training and assessment programs. The CTEN is a 5,000-square-foot space that includes 4 skills labs, 2 assessment labs, and simulated hospital, clinic, and home environments. These spaces support students’ hands-on learning by providing opportunities to explore and learn the role of the professional nurse in a variety of unique care settings. The CTEN typically operates Monday through Friday between the hours of 6:30 am to 6:30 pm and core work hours between these hours will be set upon hire. Work hours will need to be shifted to meet operational needs and occasional work in the evenings and/or weekends may be required to meet the needs of the school. This position is full-time, 100%. It is anticipated this position requires most work to be performed in-person, onsite, at a designated campus work location and has been designated as a position that is essential to School of Nursing operations.

Requirements

• Prior experience in a healthcare environment (e.g., professional work experience as a CNA, EMT, Paramedic, RN, LPN, Medical Assistant, or similar)
• Experience organizing supplies, managing inventory, or supporting daily operations in a clinical, laboratory, or technical environment
• Experience with and ability to learn new computer technology
• Ability to lift 50 pounds up to 5 feet or at least eye-level

Nice To Haves

• Experience supporting or working with audiovisual and/or simulation technology

Responsibilities

• Assists with providing basic training and technical support to learners in settings such as classrooms, labs, clinics, and distance learning mediums
• Maintains, calibrates, and sets up skills lab and simulation equipment according to established policies and procedures
• Assists with the design and development of engaging, effective learning experiences which may be face-to-face, blended, and/or online
• Provides support for faculty development and engagement programs and activities
• Contributes to researching, designing, and/or acquiring learning resources, technologies, materials, and/or processes to support learning
• Provides support for collecting, organizing, interpreting, and disseminating data to identify instructional program needs and enhance effectiveness
• Analyzes, tests, troubleshoots, resolves issues, and provides feedback regarding learning technologies, including supplies and equipment, in the skills and simulation environments
• Provides technical and logistical consultation, training, and/or support for learning technology tools and platforms within the nursing skills and simulation labs

Benefits

• Generous paid time off
• Competitively priced health/dental/vision/life insurance
• Tax-advantaged savings accounts
• Participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED