Clinical Education Project Manager

St. Charles Health System•Bend, OR

2d•$71,260 - $106,870

About The Position

The Clinical Education Project Manager is charged with providing expertise in facilitation and management of new and ongoing projects within the clinical education teams as well as coordination in developing and supporting external/community-facing programs. Using industry standard tools and techniques, this position is key in driving clinical education projects and programs forward by keeping all key players on timelines, within budget, achieving metrics, and in accordance with agreements in the pursuance of clinical excellence.

Requirements

Bachelor’s degree in a relevant field. Equivalent prior experience may be considered in lieu of degree.
Five (5) years’ experience in supporting and leading projects and programs in healthcare.
Proven project and program management experience, using industry tools and techniques.
Excellent communication skills and ability to interact with a diverse population and professionally represent SCHS.
Strong team working and collaborative skills.
Ability to effectively reach consensus with a diverse population with differing needs.
Ability to manage facilitation and consensus building among health care professionals and agencies and achieve expected results.
Ability to work under pressure in a fast-paced environment.
Excellent time management skills.
Excellent analytical and organizational skills, including the proven ability to adapt to a dynamic project environment and manage multiple projects.
Ability to manage key stakeholder interests in an ambivalent culture while managing conflicting priorities and business interests.
Ability to maintain a high degree of professionalism and confidentiality.
Ability to inspire trust and confidence.
Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
Use of clear and audible speaking voice and the ability to hear normal speech level.
Sitting, standing, walking, lifting 1-10 pounds, keyboard operation.

Nice To Haves

Master’s degree in a relevant field.
Project Management Professional (PMP) Certification.
CHCP – Certified Healthcare CPD Professional Issued by Alliance for Continuing Education in the Health Professions (ACEhp)
Experience with education and IT projects.
Knowledge of LEAN principles.
Knowledge of ACCME standards

Responsibilities

Provides hands-on project management support and actively manages project plans, deliverables, dependencies, and outcomes for selected project(s)/program(s) as approved by clinical education leadership.
Works closely with SCHS directors and managers to ensure cohesive, comprehensive, and complete project management structure is adhered to for all projects.
Actively participates with department managers and directors regarding processes and procedures for acquiring resources and services.
Works with external/community-facing partners to establish and ensure programs are meeting applicable laws and accreditation standards to meet community needs.
Drives proper project chartering and setup.
Communicates project status to all key players on a regular basis.
Facilitates issue resolution and ensures appropriate escalation of issues when required.
Prepares communication plan and related project status reports to key players and/or governance bodies to provide project updates on activities and deliverables, as well as risks and mitigation strategies.
Ensures that project goals and objectives are achieved within the project timeframe and guidelines established by the relevant players and management committees.
Continually identifies, prioritizes, and mitigates project risks.
When new projects are identified, analyzes projected costs and develops business plans to present to Clinical Education leadership for review and feedback.
Following approval, oversees the project budget from creation through execution, ensuring alignment with organizational goals and fiscal accountability.
Identifies and manages overall project dependencies and ensures project deliverables stay on time, on target, and on budget.
Oversees and ensures that SCHS has positive working relationships with external resources contracted to the project.
Obtains approval from key client stakeholders when project is completed and formally closes the project.
Responsible for coordinating and maintaining compliance with the Accreditation Council for Continuing Medical Education (ACCME) standards for jointly provided continuing medical education (CME) activities.
This position serves as the primary contact for internal departments and external partners seeking CME accreditation through the health system’s accredited CME program, ensuring adherence to ACCME criteria, policies, and documentation requirements.
Reviews and evaluates joint providership applications for compliance with ACCME accreditation criteria, Standards for Integrity and Independence, and hospital CME policies; including performing educational needs assessment, learning objectives, activity design, and evaluation methods.
Ensures required documentation (e.g., disclosures, commercial support agreements, evaluations) is collected, accurate, and archived according to ACCME requirements.
Assist Joint-Providership partner in setting up LMS partnership links, marketing and ensuring ACCME standards are met.
Supports the vision, mission, and values of the organization in all respects.
Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
Provides and maintains a safe environment for caregivers, patients, and guests.
Conducts all activities with the highest standards of professionalism and confidentiality.
Complies with all applicable laws, regulations, policies and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.
May perform additional duties of similar complexity within the organization, as required or assigned.