Clinical Education Manager

Regional Ambulance Services•Reno, NV

About The Position

In coordination with Care Flight Management and Human Resources, this position is responsible for onboarding new Care Flight staff, conducting and overseeing initial and ongoing education and training for current Care Flight Nurses and Care Flight Paramedics and driving strategic clinical education initiatives to ensure Care Flight’s long-term success. Within this general framework, this position is accountable for the following functions:

Requirements

Nevada State Paramedic Certification or Licensed RN required.
Must have a minimum of three (3) years of recent full-time Flight Nurse or Flight Paramedic experience, or equivalent combination of external experience and education. Knowledge of all platforms is required.
Must have a minimum of (2) years of management experience.
A minimum of three (3) years of air medical experience is required.
Must be CFRN or FP-C certified.
Prior experience with developing and/or implementing clinical training and education is required.
Must possess the ability to make critical decisions based upon objective findings. Excellent verbal, written, and interpersonal communication skills are required.
Must maintain current certification and licensure to function as a Care Flight Nurse or Care Flight Paramedic.

Responsibilities

Oversee, coordinate, and conduct the education and clinical training of Care Flight clinicians, ensuring adherence to standards of clinical excellence, safety, and the principles of Just Culture.
Responsible for creating and maintaining new employee onboarding, initial, recurrent education and training to include curriculum development, assignment to Nurses and Paramedics, ensuring the materials comply with current CAMTS requirements.
Ensures Care Flight clinical operations are customer focused and patient care is provided with exceptional clinical performance
Supports a positive team environment, where employees are proud of being a member and are supportive of one another through open communication, standards and recognition.
Works with the Chief Nursing Officer to create and implement the annual Care Flight Quality Management Plan.
Collaborate with the Chief Nursing Officer, Medical Director, Director of Clinical & CQI, and Clinical Committee on protocol review, revisions, and rollout.
Assigns, tracks, and documents initial and ongoing Learning Management Software education assignments and records.
Responsible for the coordination, development, and execution of HPS Simulation labs to include design, setup, proctoring, documentation, and debriefing.
Manage the Care Flight preceptor program, including curriculum development, development of competency standards, and expectation management.
Participate and co-chair the Clinical Committee along with the CNO.
Participate in meetings with external partners (facilities, transport agencies, and fire departments) as needed.
Develop and implement education and training for specialty programs identified by leadership.
Supports the company’s Leadership Code of Conduct through one’s own actions and encourages the same from peers.
Serve as Clinical on Call (COC), providing clinical guidance to on-duty crews.
Conduct CQI chart reviews.
Collaborate with the Managing Director of Flight Safety on investigations involving clinical incidents.
Participates, performs, & engages in formal and informal clinical coaching, including Performance Improvement Plans (PIPs).
Model positive, professional behavior and serve as a role model for clinical excellence, safety, and just culture.
Perform other duties as assigned to support the success of Care Flight and the Company’s overall clinical initiatives.