Manager, Clinical Education

Edwards Lifesciences•Pittsburgh, PA

About The Position

Patients are at the heart of everything we do. As part of our Medical Affairs team, you’ll foster internal and external collaboration to generate and disseminate evidence-based clinical practices to help impact patient lives and advance the quality of care. Your scientific curiosity and passion for patients will help us grow our reach and develop innovative solutions for people fighting cardiovascular disease. How you will make an impact: Provides expertise and clinical insights for Tricuspid device, imaging, procedure, and protocol throughout the product life cycle. Identify ongoing educational and project needs. Create and oversee the implementation of the identified projects and ongoing educational needs in partnership with key stakeholders. Act as a core team lead and provide consultation on various internal and/or field-related projects with cross-functional teams. Educate and train physicians, hospital personnel and employees on technical matters relating to EW products through conducting and/or coordinating various programs, seminars, and internal and external symposiums. Provide clinical expertise on all aspects of product lines and/or clinical affairs site management and provide guidance and clinical insight to team members Develop content for marketing initiatives and training programs and/or provide clinical expertise on new product development Provide indirect leadership through guidance, coaching and development for team members. Manage training and provide hands-on coaching and mentorship in the field for all new sites Investigate and analyze ongoing training needs and develop training plans and programs that meet the changing needs and priorities of the business while partnering with leadership Create and present customized technical content. Lead in process improvement projects by driving program effectiveness and ensuring overall stakeholder satisfaction from a content and educational perspective Other incidental duties

Requirements

Bachelor's Degree in in related field, 8 years years experience of previous related medical device and/or clinical experience or equivalent work experience based on Edwards criteria Required or Master's Degree or equivalent in in related field, 6 years years experience of previous related medical device and/or clinical experience or equivalent work experience based on Edwards criteria
Experience in interventional cardiology or cardiothoracic surgery or equivalent work experience based on Edwards criteria Preferred
Travel up to 75% nationwide

Nice To Haves

Excellent facilitation and presentation skills
Clinical background with credentials in echo, xray, Ct, or Nursing.
Proven successful project management and organizational skills
Proven expertise in MS Office Suite and related systems
Excellent written and verbal communication skills and interpersonal relationship skills including consultative, influencing, and relationship management skills
Ability to work well in a multi-cultural environment and matrix organization.
Ability to relate to physicians, nurses, and senior-level healthcare managers
Excellent problem-solving, critical thinking skills, and conflict resolution skills
Extensive knowledge and understanding of Edwards policies, procedures, and guidelines relevant to clinical education
Extensive understanding of cardiovascular science
Extensive understanding of cardiovascular anatomy, pathology and physiology
Extensive understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting
Ability to manage confidential information with discretion
Adhere to all company policies, procedures and business ethics codes
Strict attention to detail
Ability to interact professionally with all organizational levels
Ability to manage competing priorities in a fast paced environment
Must be able to work in a team environment, including serving as consultant to management.
Ability to interact with senior internal and external personnel on significant matters often requiring coordination between organizations.
Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control
Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.
COVID Vaccination Requirement Edwards is committed to protecting our vulnerable patients and the healthcare providers who are treating them. As such, all patient-facing and in-hospital positions require COVID-19 vaccination. If hired into a covered role, as a condition of employment, you will be required to submit proof that you have been vaccinated for COVID-19, unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement. This vaccination requirement does not apply in locations where it is prohibited by law to impose vaccination.

Responsibilities

Provides expertise and clinical insights for Tricuspid device, imaging, procedure, and protocol throughout the product life cycle.
Identify ongoing educational and project needs.
Create and oversee the implementation of the identified projects and ongoing educational needs in partnership with key stakeholders.
Act as a core team lead and provide consultation on various internal and/or field-related projects with cross-functional teams.
Educate and train physicians, hospital personnel and employees on technical matters relating to EW products through conducting and/or coordinating various programs, seminars, and internal and external symposiums.
Provide clinical expertise on all aspects of product lines and/or clinical affairs site management and provide guidance and clinical insight to team members
Develop content for marketing initiatives and training programs and/or provide clinical expertise on new product development
Provide indirect leadership through guidance, coaching and development for team members.
Manage training and provide hands-on coaching and mentorship in the field for all new sites
Investigate and analyze ongoing training needs and develop training plans and programs that meet the changing needs and priorities of the business while partnering with leadership
Create and present customized technical content.
Lead in process improvement projects by driving program effectiveness and ensuring overall stakeholder satisfaction from a content and educational perspective
Other incidental duties