Clinical Documentation Scribe

Mercer University•Macon, GA
•Onsite

About The Position

The Clinical Documentation Scribe supports FCC therapists by typing clinical documentation from the therapist's verbal dictation and direction. The scribe will work side-by-side with an assigned therapist to support accurate, timely documentation in TherapyNotes. The therapist remains fully responsible for all clinical content, accuracy, review, approval, and finalization of each note. This is a Mercer University Federal Work-Study position and is 100% on-site at FCC's Macon office. No remote work is available.

Requirements

  • Current Mercer University student eligible for the Federal Work-Study Program.
  • Minimum typing speed of 60 words per minute; 70+ WPM preferred.
  • Typing accuracy of 95% or higher.
  • Applicants must complete a 3- or 5-minute typing test at TypingTest.com and provide a screenshot showing WPM and accuracy.
  • Strong spelling, grammar, punctuation, listening, and proofreading skills.
  • Excellent attention to detail and ability to work efficiently without sacrificing accuracy.
  • Ability to follow instructions precisely, accept feedback, and make corrections promptly.
  • Ability to maintain strict confidentiality and professional boundaries.
  • Reliable transportation to and from FCC's Macon office.
  • Ability to work 100% on-site during scheduled hours.
  • Consistent reliability, punctuality, and follow-through.

Nice To Haves

  • Interest in psychology, counseling, social work, healthcare, human services, or nonprofit work.
  • Previous transcription, administrative, medical, behavioral health, or data-entry experience.
  • Familiarity with electronic health records; TherapyNotes experience is a plus.
  • Comfort working closely with another professional and hearing sensitive information while maintaining discretion and professionalism.

Responsibilities

  • Type clinical notes accurately from therapist dictation.
  • Enter dictated documentation into TherapyNotes using FCC-required formats.
  • Ask the therapist for clarification when information is unclear rather than making assumptions.
  • Make corrections and revisions promptly as directed by the therapist.
  • Track assigned, completed, and pending documentation and help maintain an efficient workflow.
  • Return documentation to the therapist for final review, approval, and signature.
  • Maintain strict confidentiality and comply with all FCC HIPAA, privacy, technology, and record-security requirements.
  • Complete assigned work accurately and efficiently within established deadlines.
  • Maintain consistent attendance, punctuality, and follow-through.

Benefits

  • Gain direct exposure to the behavioral health field
  • Develop practical professional skills
  • Learn how a nonprofit behavioral health organization operates
  • Learn how therapists manage clinical documentation
  • Gain familiarity with common therapy terminology, documentation standards, and the structure of progress notes
  • Learn how clinical notes support continuity of care, accountability, and ethical practice
  • Develop experience using TherapyNotes, an electronic health record system
  • Strengthen professional skills in transcription, listening, organization, confidentiality, accuracy, and time management
  • Gain exposure to multiple mental health disciplines and the day-to-day work of a clinical team
  • Build experience valuable for students considering graduate school or careers in counseling, psychology, social work, healthcare, or human services
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