Clinical Documentation Education Coordinator - Information Technology - FT 1.0 (80 hrs biweekly) (67940)

MEMORIAL HEALTH SYSTEM • Marietta, OH

1d • Onsite

About The Position

In an environment of continuous quality improvement, the Clinical Documentation Education Coordinator is responsible for education Services of the assigned department/ unit. Exhibits the MHS Standards of Excellence and exercises strict confidentiality at all times.

Requirements

• BLS required upon hire.
• Bachelor's degree in nursing, a healthcare related field, or equivalent in non-nursing areas, or currently pursuing required.
• High School Diploma/GED in lieu of degree required.
• An RN requires current licensure in state of Ohio and WV.
• Working knowledge of Microsoft Word, Excel, PowerPoint.
• Ability to use office equipment such as copiers, scanners, printers.

Nice To Haves

• Clinical education experience preferred.

Responsibilities

• Have an expert level of knowledge and understanding of education, professional development, and EMR documentation and software (BOLT, Meditech, or any EMR) and impart this knowledge to each user type: Ambulatory Clerical, Ambulatory Nursing, Ambulatory Provider, Inpatient Clerical, Inpatient Nursing, and Inpatient Provider.
• Facilitate and schedule education training of new users by assigning training assets, teaching hands-on knowledge classes, providing elbow-2-elbow support.
• Exercise judgement to identify users requiring additional hands on practice beyond onboarding education, and sign off when users are competent to use the EMR in the live environment.
• Audit charts for deficiencies in clinical documentation and assess the knowledge gap of the end user.
• Provide periodic follow-up education and maintain a high level of visibility to maintain expert end users.
• Responsible for creating and maintaining teaching curriculum, BOLT Features, BOLT Essential Guides, and down-time documentation forms and procedures for all end users.
• Actively participate in testing BOLT/EMR software prior to a release or update and provide feedback to Med One.
• Act as a coach and mentor for teammates and end users while being a liaison for all EMR stakeholders.
• Use excellent communication and collaboration to identify opportunities for improvement in safety, quality, efficiency, performances, and compliance.
• Work to eliminate silos by encouraging cross-functional collaboration and processes from outpatient to inpatient.
• Coordination/Integration with MHS IT department to ensure offices have appropriate hardware/IT infrastructure to support operations.
• Have a basic knowledge of computer trouble shooting (basic display settings, microphone, adding printers, etc.)
• Evaluate the effectiveness of the computer documentation training and collaborate with quality, ACHC coordinator, etc to ensure training includes teaching updated best practice and regulatory requirements.
• Onboard new providers to MHS with network sign-in, tap badge, email, Imprivata, VPN access, Memorial Care Now (telehealth solution), and set up with Dr. First for e-prescribing, and EPCS.
• Assumes all other duties as assigned.

Benefits

• Affordable, comprehensive benefit package

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees