Clinical Director

LifeStance Health•Southlake, TX

1d•Hybrid

About The Position

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose.

Requirements

MA degree in clinical social work, marriage and family therapy, clinical counseling or related field or PhD/PsyD in clinical psychology
5+ years clinical experience
Experience in clinical leadership
Active license
Excellent verbal & written communication
Exceptional team and staff level engagement
A commitment to continuous learning and improvement based on current clinical best practices and standards of care
Experience managing a diverse team with a track record for hiring, coaching and retaining strong talent
Proven ability to improve business processes, methods, quality, and decision-making to achieve meaningful, measurable improvements
Experienced Clinician with demonstrated ability to develop the clinical practice of other clinicians
Effective at communicating and translating complexity to a clinical audience
Demonstrated ability to identify and mitigate clinical compliance risk

Responsibilities

Provide oversight and support for psychotherapy clinicians, engaging through coaching and education of new and tenured clinicians and enhancing ongoing clinician professional growth and development.
Work in a dyad partnership with the Practice Group Manager to enhance, plan for, and implement clinical strategy and related operations, including recruitment, interviewing and hiring.
Ensure clinical integrity and compliance through local monitoring and risk management.
Partners with Practice Group Manager and other team leaders to support new clinicians through provision of clinically focused regional onboarding training, promoting caseload ramp, and engaging in new employee orientation.
Provides, ensures and advocates for the training, education and supervision of clinical staff based upon regional needs to uphold clinical best practices, updated policies and regulations and coding quality assurance.
Facilitates training, coaching and education as part of strengthening best practices and fostering professional growth.
Enables regular peer consultation forums for clinicians to review patient cases and to solicit input and support from colleagues.
Meets regularly with strong performers to solicit feedback, mentor, engage, and encourage continued professional development (e.g., educate on career progression paths, offer informational interviews).
Leads efforts to foster a positive culture to continually engage and empower clinicians in partnership with the rest of the state leadership team.
Provides clinical support and oversight of psychotherapy clinicians.
Reports Key Performance Indicators (KPIs) regularly to regional leadership in accordance with the company’s strategies and processes.
Evaluates quality metrics to best address and identify center-level trends and creates associated clinician-focused strategic solutions to enhance behavioral health service delivery.
Provides onsite clinical consultation, expertise and support regarding clinical concerns.
Demonstrates knowledge of state-specific supervisory protocol requirements.
Implements national clinical policies and any state specific addendums through regional procedures and workflows.
Partners with operations leaders regarding personnel actions.
Collaborates with operations leaders to enhance clinician professional growth development.
Communicates regularly with members of the operations team to flag issues related to clinician satisfaction and retention.
In collaboration with other team leaders, assesses and projects staffing needs to address performance challenges and clinical trend related KPIs.
Monitors state and center-level clinic data.
Partners with clinical recruiting and operations to support clinician recruitment and hiring strategy.
Facilitates clinician interviews and utilizes associated clinical competence assessment to guide hiring decisions.
Supports, investigates and responds to clinical integrity concerns to mitigate risks and liabilities related to care delivery (e.g., critical incidents, board complaints, patient complaints, quality of care concerns).
Engages members of operational leadership when managing complaints relating to standard of care or other clinically related concerns.
Consults and supports the clinical integrity and regulatory compliance process through proper escalation and reporting of actionable compliance items.
Ensures adherence to all HIPAA, confidentiality and clinical safety standards in accordance with state and federal regulations.
Evaluates national policy initiatives against state and local regulations, community practice standards, and professional ethics.
Monitors ongoing changes to state regulations to ensure clinical compliance.
Partners with legal/compliance team to provide guidance to clinicians on subpoenas, court orders, and other clinically related legal matters.
Conducts clinical record reviews, as clinically indicated and to meet regulatory clinical standard of care and best practice requirements.
Collaborates with other teams to identify areas of opportunity for quality improvement, risk management and clinical integrity interventions, both individually and/or operationally.
Provides clinical support and oversight of psychotherapy clinicians.
Recruits, interviews, hires, and trains new staff.