Clinical Director

Oakland Community Health Network•Troy, MI

2d•$102,640 - $128,300•Hybrid

About The Position

The Director of Clinical Practice provides strategic leadership and oversight for the development, implementation, and advancement of OCHN’s clinical best practices and healthcare integration initiatives. This role is responsible for leading clinical operations, promoting evidence-based practices, and ensuring the delivery of high-quality, person-centered services across the organization. The Director provides clinical leadership, supervision, and support to key clinical teams, including the Manager of Integrated Healthcare, Infant and Early Childhood Mental Health Consultants (Infant Mental Health Program), and the Assessment Center Team, including Diagnosticians, Autism Specialists, and reception staff. This position spearheads clinical quality improvement efforts, service development, workforce capacity building, and compliance with contractual, regulatory, and accreditation requirements. The Director works collaboratively with organizational departments to assess clinical trends and provide clinical leadership in program development, implementation, and strategic planning. These efforts support the delivery of high-quality, efficient services and contribute to improved outcomes for the individuals served. Through strategic planning, cross-functional collaboration, and clinical leadership, the Director ensures alignment of clinical practices with organizational priorities, industry standards, and emerging healthcare trends.

Requirements

Master's degree or higher in Psychology, Social Work, or Counseling
State of Michigan licensure as Psychologist (LLP), Social Worker (LMSW), Counselor (LPC).
Minimum of 5 years relevant clinical experience
Departmental leadership or director experience required.
Proven ability to lead high-performing, cross-functional teams and organizational initiatives
Experienced in project management, including planning, coordination, implementation, and execution
Effective at analyzing and resolving complex operational, clinical, and financial challenges
Expertise quality improvement, quality assurance, and performance monitoring processes
Knowledge of integrated clinical healthcare practice development and implementation
Experienced in budget development, fiscal management, and resource oversight
Demonstrated success in coaching, mentoring, and developing staff to achieve organizational goals
Proficient in Microsoft Office and other business technology applications
Strong leadership capabilities in change management, problem-solving, and crisis response
Committed to foster collaboration, accountability, and continuous improvement
Strong interpersonal, written, and verbal communication skills
Skilled in negotiation, conflict resolution, and relationship building
Must have available means of transportation to and from OCHN and for required offsite meetings or site visits.
Must be available for meetings and events which may occur outside of standard office hours.
The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.

Nice To Haves

Demonstrated leadership skills in a managerial or supervisory position in the public or private sector are preferred.
PIHP/CMHSP
Medicaid managed care
Behavioral health administration
Integrated physical/behavioral healthcare
NCQA / CARF
Michigan Mental Health Code
Understanding Medicaid rules and regulations.
Michigan Provider Manual
Community Mental Health service delivery system.
Knowledge of Integrated Healthcare practices
Working knowledge of PIHP and CMHSP
Title 42 of the Code of Federal Regulations

Responsibilities

Lead Clinical Best Practices, Healthcare Integration, and Utilization Management initiatives to support organizational and contract objectives.
Oversee the development, implementation, and evaluation of clinical policies, protocols, practice guidelines, and quality improvement activities.
Provide supervision, coaching, and performance management for assigned clinical leaders and staff.
Lead and represent OCHN in healthcare integration initiatives, committees, workgroups, and collaborative partnerships.
Negotiate, manage, and monitor clinical and integrated healthcare contracts, grants, and related funding.
Collaborate with internal and external stakeholders to support training, workforce development, and practice improvement efforts.
Evaluate provider performance, monitor contract compliance, and recommend corrective actions or recognition based on outcomes and quality measures.
Analyze clinical, quality, and utilization data to identify trends, improve performance, and support strategic decision-making.
Co-lead sentinel event reviews and provide clinical expertise to credentialing, quality, and compliance activities.
Resolve provider and system-level issues, including complaints, disputes, appeals, and performance concerns.
Collaborate across departments and external partners on local, state, and federal initiatives impacting service delivery.
Develop and monitor departmental budgets and grant expenditures.
Perform other duties as assigned.