Clinical Diabetes Educator

Community Health Plan of Washington•Seattle, WA

6d•$80,940 - $125,460

About The Position

The Clinical Diabetes Educator provides evidence-based diabetes education, health coaching, and chronic disease support to members enrolled in CHPW’s Diabetes Care Program. The role partners with members, providers, and interdisciplinary care teams to improve diabetes outcomes through education, behavior change, and clinical support. It promotes member self-management, improves quality outcomes, and operates within professional scope and organizational guidelines. The position requires a bachelor’s degree in nursing (preferred for nurses), a master’s degree in nutrition, dietetics, or a relevant field, or an equivalent combination of education and highly relevant experience. Other licensed clinicians with CDCES certification may be considered. Applicants must hold a current, unrestricted Washington State RN, RD/RDN, or other relevant license and a relevant certification, or obtain CDCES or an approved certification within two years of hire. At least two years of relevant experience in chronic disease management, diabetes education, or diabetes health coaching is required. Managed care, Medicare, Medicaid, and Motivational Interviewing experience are preferred. The position is FLSA exempt and not eligible for overtime. Compensation is determined at offer based on labor market data and relevant experience and skills. The position has a 10% annual incentive target based on company, department, and individual performance goals. CHPW offers benefits to full- and part-time employees and their dependents.

Requirements

Bachelor’s degree in nursing (preferred for nurses), or master’s degree in nutrition, dietetics, or a relevant field, or an equivalent combination of education and highly relevant experience.
Current, unrestricted Washington State license as an RN, RD/RDN, or other relevant licensure.
Relevant certification such as CDCES or BC-ADM, or ability to obtain CDCES or an approved certification within two years of hire.
At least two years of experience in chronic disease management, diabetes education, or diabetes health coaching, or an equivalent combination of education and experience.
Knowledge of nutrition, exercise, and medications related to diabetes and prediabetes management.
Knowledge of HEDIS measures.
Ability to build trust with members and support positive behavioral lifestyle changes.
Ability to handle multiple priorities.
Skills in motivational coaching, planning, and goal setting.
Effective written and verbal communication, active listening, and empathy skills.
Analytical skills and ability to interpret and evaluate data and formulate action plans.
Proficiency in Microsoft Office.
Successfully pass a criminal background check.
Must not be sanctioned or excluded from participation in federal or state healthcare programs by a law enforcement, regulatory, or licensing agency.
Ability to meet the essential functions of the role, with reasonable accommodation where applicable.

Nice To Haves

Managed Care, Medicare, and/or Medicaid experience.
Experience with Motivational Interviewing.

Responsibilities

Provide evidence-based diabetes self-management education, chronic disease education, and health coaching using motivational interviewing, behavior-change strategies, and evidence-based practice.
Assess members’ clinical status, health literacy, readiness for change, barriers to self-management, social determinants of health, and educational needs using available clinical information; develop individualized goals and action plans.
Educate members about diabetes, medication adherence, glucose monitoring, nutrition, physical activity, risk reduction, and prevention of diabetes-related complications within professional scope of practice.
Interpret laboratory results, continuous glucose monitoring reports, blood glucose trends, and other health information to identify intervention opportunities and provide individualized education.
Provide Medical Nutrition Therapy for diabetes and other chronic conditions.
Evaluate progress toward members’ health goals and adjust education strategies according to member needs, outcomes, evidence-based practice, and readiness for change.
Collaborate with providers, specialists, pharmacists, community partners, and interdisciplinary care teams to reinforce treatment plans, support continuity of care, and facilitate referrals; identify members requiring comprehensive Case Management and coordinate referrals.
Use population health data to identify members for outreach, support HEDIS and Population Health Management initiatives, improve quality outcomes, and address care gaps.
Document member assessments, education, coaching, interventions, goals, outcomes, and related clinical activities in the care management system in accordance with organizational policies, regulatory requirements, and documentation standards.
Participate in quality improvement initiatives, workflow development, policy and procedure updates, educational resource development, and department projects.
Represent CHPW in collaboration with providers and community organizations, and at health fairs, educational seminars, workgroups, and other outreach activities.
Perform other duties as assigned.

Benefits

Medical, prescription, dental, and vision coverage
Telehealth app
Flexible Spending Accounts and Health Savings Accounts
Basic Life AD&D, short- and long-term disability
Voluntary life, critical care, and long-term care insurance
401(k) retirement plan with employer match
Employee Assistance Program and Mental Fitness app
Financial coaching and identity theft protection
PTO accrual starting at 17 days per year
40 hours of community service volunteer time
10 standard holidays and 2 floating holidays
Compassion time off and jury duty pay
10% annual incentive target based on company, department, and individual performance goals