Clinical Deployment Specialist

AmpaBoston, MA
1dOnsite

About The Position

Ampa is seeking a clinically experienced Clinical Deployment Specialist to lead on-site deployments, training, and go-live support for Ampa’s advanced neuromodulation platform. This role serves as the primary clinical representative at customer sites, ensuring successful system implementation, clinician readiness, and long-term client confidence. This is a travel-intensive, customer-facing role, ideally suited for a nurse or clinical professional with hands-on experience deploying medical devices in live clinical environments. Prior TMS experience is not required; however, clinical deployment and training experience is essential.

Requirements

  • Clinical background strongly preferred (e.g., RN, LPN, neuro/psych technician, or other hands-on clinical role).
  • 2+ years of experience in a clinical deployment, clinical training, or customer-facing medical device role.
  • Proven experience supporting live clinical environments during system rollout or go-live.
  • Strong communication skills with the ability to explain clinical and technical concepts to both medical and non-medical audiences.
  • Highly professional, polished presence with physicians, clinic leadership, and healthcare staff.
  • Self-directed and comfortable working independently in a travel-heavy role.
  • Willingness to travel frequently (50–70%+), including occasional short-notice travel.

Nice To Haves

  • Experience with neuromodulation, interventional psychiatry, or other device-enabled clinical therapies.
  • Familiarity with FDA-regulated medical devices.
  • Experience working in a startup or fast-growth healthcare environment.

Responsibilities

  • Travel to client sites to support clinical deployment and go-live of Ampa systems.
  • Partner with internal teams to ensure systems are properly installed, tested, and ready for clinical use.
  • Serve as the on-site clinical expert during initial implementation, ensuring readiness across staff and workflows.
  • Deliver hands-on training to clinical and technical staff on system operation, daily workflows, and patient treatment processes.
  • Train physicians and providers on clinical use, treatment setup, and best practices (protocol specifics provided by Ampa).
  • Adapt training style to diverse audiences, delivering clear, confident, and professional clinical education.

Benefits

  • Impact: Play a key role in deploying technology that transforms mental health care delivery.
  • Growth: Join a fast-moving startup with meaningful responsibility and influence.
  • Stability: Work with a commercial-ready product and growing customer base.
  • Ownership: Receive meaningful equity as an early contributor to Ampa’s growth.
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