Clinical Department Specialist

Catholic Charities, Diocese of Cleveland•Parma, OH

30d•Hybrid

About The Position

Looking for a rewarding career with a purpose? Come see why the Cleveland Plain Dealer has named Catholic Charities one of the top workplaces for 10 years in a row. If you are a compassionate and dedicated person looking for an opportunity to make a difference in society, we encourage you to apply. Catholic Charities isn’t just an organization that provides help to those in need in our communities—it’s a place where employees are encouraged to live purpose driven lives, professionally and personally. Join our team as we provide help and create hope for those in need. At Catholic Charities, we serve everyone, regardless of belief or background, and we employ qualified individuals who commit to our mission with the goal of transforming lives for the better. One need not be Catholic to join our workforce nor to access our services.

Requirements

Combination of education and experience normally represented by a Master’s Degree in Social Work, Counseling or Marriage and Family Treatment or closely related field.
Minimum of Five years’ experience in supervision/program management.
LISW-S or LPCC-S or IMFT licensure
Management knowledge and experience in a not-for-profit with behavioral health and community based social services strongly preferred.
Knowledge of public systems and service and organizational accreditation systems and processes.
Must have the ability to relate to a wide variety of persons, both professional and volunteers as well as organizations and systems, both public and private.
Must have the ability to effectively manage a variety of concurrent and varying activities.
Must have excellent oral, written and interpersonal communication skills.
Must have a good working knowledge of computers and familiarity with Microsoft Office software.
Must have the ability to work independently with strong organizational skills.
Must be able to coordinate, prioritize and respond to multiple issues at the same time.
Must have a thorough working knowledge of professional ethics, boundaries and confidentiality.
Final applicant is required to be fingerprinted to complete the background check.

Responsibilities

Builds and maintains strong working relationships with clinical staff and supervisors, as well as external contacts.
Works with Chief Clinical Officer and Deputy Chief Clinical Officer in carrying out a clinical strategy, participate in the planning efforts of the Behavioral Health Core Team in support of Catholic Charities’ mission, vision, values and strategic priorities.
Assists in identifying opportunities for improving outcomes in clinical effectiveness, clinical practice, service operations and advance trauma sensitive standards of practice.
Assists in the development, implementation and monitoring of clinical programs that add and expand integrated services, including primary care, behavioral health services and other social services.
Assists in reviewing the practical applications of the clinical standards for all licensing, certifying and accrediting bodies, including, but not limited to, OhioMHAS and CARF for Catholic Charities’ behavioral health programs and assist in the work towards an “always ready” plan for CARF surveys.
Assists in the review and update Behavioral Health Manual at least one time per year or as needed.
Ensures the consistency of clinical documentation and reporting practices for Catholic Charities’ behavioral health programs, in conjunction with the Performance Improvement Department.
Works with AVATAR committee and assist with ensuring pertinent information is disseminated to clinicians as it relates to AVATAR (electronic health record) updates.
Oversees and processes timely the request for records from Managed Care and other payers.
Assists in the planning and oversight of additional certification(s) for BH programs.
Manages and disseminates the website and Unite Us referrals to the appropriate program/s.
Assists with the development of an orientation and ongoing training for new employees and existing staff to support proper Clinical Documentation.
May occasionally Provide Assessments via Telehealth and short term counseling needs for behavioral health programs with waitlists.
Provides group/Individual training Supervision to staff working towards Independent Licensure.