About The Position

Performs Utilization Review function for Capital Health related to third party reimbursement, denials, appeals and clinical audits for inpatient cases. Ensures responsibility for Performance Improvement, and Quality Improvement activities in department. Prepares and submits appeals timely and ensures completion of UR inpatient appeal process.

Requirements

  • Graduation from an accredited School of Registered Nursing.
  • Five years' experience in nursing.
  • Three years' experience in case management field including utilization review, discharge planning, outcomes management, assessment, care planning, and/or care coordination.
  • Knowledge of CMS guidelines, payor specific guidelines, contractual rules, and applicable clinical guidelines.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
  • Proficient in word, excel, outlook, and other Utilization review software and patient information EMR software.

Nice To Haves

  • Inpatient denial appeal experience preferred.

Responsibilities

  • Monitors inpatient utilization process and ensures that process is performed adequately on all inpatients in accordance with applicable standards, regulations and payer contracts.
  • Actively supports denial and appeal process for the department.
  • Interfaces with Health Information Management (HIM) and billing departments to coordinate clinical components to ensure appropriate reimbursement.
  • Performs accurately chart and utilization review audits as directed.
  • Supports Capital Health Utilization Committee with analysis of clinical outcomes data.
  • Prepares for and maintains accurate records of utilization audits by payors and QIO.
  • Maintains current and accurate knowledge of relevant CMS, NJDHSS, DOBI and QIO regulations related to managed care and utilization.
  • Participates in DNV and other regulatory readiness and preparation activity, as directed.
  • Develops departmental performance improvement projects.
  • Oversees denial life cycle process for the department.
  • Enters and updates denials into UR software system.
  • Reviews and updates denial status from pending and open denials (concurrent reconsideration and peer-to-peer review) to sending denials for formal appeals daily.
  • Prepares and electronically submitted for retrospective appeal.
  • Prepares and submits written appeal to auditing agency.
  • Monitors, tracks and completes retrospective audit denial appeals process.
  • Track denial life cycle tracking and monitoring using an excel electronic platform.

Benefits

  • Medical Plan
  • Prescription drug coverage & In-House Employee Pharmacy
  • Dental Plan
  • Vision Plan
  • Flexible Spending Account (FSA) - Healthcare
  • FSA - Dependent Care
  • Retirement Savings and Investment Plan
  • Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance
  • Supplemental Group Term Life & Accidental Death & Dismemberment Insurance
  • Disability Benefits – Long Term Disability (LTD)
  • Disability Benefits – Short Term Disability (STD)
  • Employee Assistance Program
  • Commuter Transit
  • Commuter Parking
  • Supplemental Life Insurance - Voluntary Life Spouse - Voluntary Life
  • Employee - Voluntary Life Child
  • Voluntary Legal Services
  • Voluntary Accident, Critical Illness and Hospital Indemnity Insurance
  • Voluntary Identity Theft Insurance
  • Voluntary Pet Insurance
  • Paid Time-Off Program
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