Clinical Denial RN

Guidehouse•Atlanta, GA
•$68,000 - $113,000

About The Position

The Clinical Denial RN conducts pre- and post-service medical necessity reviews for inpatient, observation, and outpatient hospital encounters using evidence-based criteria such as InterQual and Milliman Care Guidelines. The role performs retrospective medical record reviews to validate the completeness and accuracy of physician and clinical documentation supporting the level of care and services rendered. The position identifies denial root causes, evaluates appeal viability, and prepares, submits, and tracks clinical appeals, including written appeals. It applies payer-specific policies, CMS regulations, contractual language, and clinical standards to support appeal arguments. The Clinical Denial RN also collaborates with Patient Access, Case Management, Utilization Management, Coding, and Mid-Revenue Cycle teams to resolve denials and prevent recurrence; tracks and reports outcomes and trends; recommends process improvements and staff education; and maintains accurate review documentation in hospital and payer systems in accordance with compliance standards.

Requirements

  • University degree and a minimum of 6–8 years of prior relevant experience; relevant experience may be substituted for formal education or an advanced degree.
  • Current unrestricted Registered Nurse license in the state of residence.
  • Minimum of five years of acute care clinical experience in a hospital setting.
  • Prior experience in clinical denials, utilization review, case management, or appeals.
  • Proficiency with InterQual, Milliman Care Guidelines, and electronic medical record systems.
  • Strong analytical, organizational, and written communication skills.

Nice To Haves

  • Bachelor of Science in nursing or a master’s degree in nursing.
  • Experience with inpatient level-of-care denials, DRG downgrades, and CMS payer rules.
  • Active Compact License.
  • Strong working knowledge of hospital revenue cycle workflows, medical necessity review, and payer regulations.

Responsibilities

  • Conduct pre- and post-service medical necessity reviews for inpatient, observation, and outpatient hospital encounters using evidence-based criteria such as InterQual and Milliman Care Guidelines.
  • Perform retrospective medical record reviews to validate the completeness and accuracy of physician and clinical documentation supporting level of care and services rendered.
  • Identify denial root causes and determine appeal viability based on payer policies, regulatory guidance, and clinical standards.
  • Prepare, submit, and track clinical appeals, including written appeals.
  • Collaborate with Patient Access, Case Management, Utilization Management, Coding, and Mid-Revenue Cycle teams to resolve denials and prevent recurrence.
  • Research and apply payer-specific policies, CMS regulations, and contractual language to support appeal arguments.
  • Track and report denial and appeal outcomes, identify trends, and recommend process improvements and staff education.
  • Maintain accurate documentation of review activities in hospital and payer systems in accordance with compliance standards.
  • Independently manage multiple cases.

Benefits

  • Medical, prescription, dental, and vision insurance.
  • Personal and family sick time and company-paid holidays.
  • May be eligible for a discretionary variable incentive bonus.
  • Parental leave.
  • 401(k) retirement plan.
  • Basic life and supplemental life insurance.
  • Health Savings Account and dental/vision and dependent care Flexible Spending Accounts.
  • Short-term and long-term disability.
  • Tuition reimbursement, personal development, and learning opportunities.
  • Skills development and certifications.
  • Employee referral program.
  • Corporate-sponsored events and community outreach.
  • Emergency back-up childcare program.
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