About The Position

Plans, coordinates, and directs the daily operations of a clinical unit shift. Supervises staff and facilitates communication with physicians and internal administrators to support optimal patient- and family-centered care. Serves as a change agent and leads efforts to strengthen organizational systems in support of the department’s mission, vision, and values. The role requires creative problem-solving, conflict negotiation, collaboration, sound clinical judgment, expert communication, and leadership within the specialty. The Charge Nurse completes employee conference, risk management, and unit management reports within required time frames; evaluates operational forms; coordinates resources; ensures compliance with unit policies and procedures; and stays informed about clinical trends through benchmarking and evidence-based practice. The Charge Nurse also models effective delegation, including use of the Synergy model for care. The role provides clinical leadership and mentorship to Registered Nurses, supports daily unit operations and staffing, contributes to administrative and cost-containment activities, and helps ensure compliance with educational and regulatory requirements. The Charge Nurse promotes effective communication, resolves conflicts, advocates for nurses and patients, addresses escalated concerns, and supports quality improvement and staff education. This position is listed for a 7:00 p.m. to 7:30 a.m. shift. Physical requirements include lifting up to 75 pounds, carrying objects up to 35 pounds, and varying levels of standing, walking, sitting, and close eye work. Environmental exposures may include blood-borne pathogens, bio-hazardous waste, chemicals and fumes, communicable diseases, electrical shock, varied floor surfaces and temperatures, indoor and outdoor conditions, latex, patient-care handling injuries, radiation, shift work, and use of personal protective equipment including respirators. Travel may be required. Emory Healthcare provides comprehensive health benefits starting day one, student loan repayment assistance and reimbursement programs, family-focused benefits, wellness incentives, mentorship, development, and leadership programs.

Requirements

  • Graduate of an accredited prelicensure Bachelor of Science in Nursing (BSN) program.
  • At least 1 year of recent post-graduation nursing experience.
  • Valid, unencumbered Registered Nursing license approved by the Georgia Board of Nursing.
  • Basic Life Support (BLS) certification.
  • An active compact/multistate license (eNLC) is required within 60 days of hire if performing virtual care activities that may include multi-state practice. Employees in the role before 11/09/2025 have until their next renewal date to achieve compact status.
  • Ability to meet the stated physical requirements, including lifting up to 75 pounds and carrying objects up to 35 pounds.
  • Ability to work in an environment that may involve the listed environmental exposures and use of personal protective equipment, including respirators.

Nice To Haves

  • Master of Science in Nursing (MSN) or Doctor of Nursing Practice (DNP).
  • Advanced Cardiovascular Life Support (ACLS) may be required for certain departments after hire.
  • Additional certifications may be required based on department and specialty.

Responsibilities

  • Mentor Registered Nurses in the role and functions of Charge Nurse.
  • Lead and coordinate team behavior and foster leadership development in other staff members.
  • Guide less experienced staff on policies, scheduling, assignments, organizational skills, and daily operations.
  • Complete performance reviews with Nurse Manager input as appropriate.
  • Use the Synergy model for care when making nurse-patient assignments.
  • Evaluate resource use and cost-containment activities.
  • Coordinate unit staffing to meet departmental needs.
  • Identify a managerial problem and initiate a test of change.
  • Participate in preparation for regulatory agency reviews.
  • Assist with budget planning, cost containment, staffing schedules, and communication of concerns to the Nurse Manager.
  • Evaluate the impact of policies on daily operations and support administrative decisions.
  • Facilitate daily operational issues with staff and ensure educational requirements are met through scheduling, planning, and support.
  • Model effective communication and foster open, candid communication.
  • Arbitrate conflicts between nursing staff and take appropriate action to address unacceptable communication or behavior.
  • Counsel employees on attendance and performance issues as appropriate.
  • Support unit and colleague needs through supportive, non-judgmental behavior and advocate for nurses.
  • Address customer concerns, complaints, and escalated patient issues; refer unresolved issues to the Nurse Manager or Patient Advocate and monitor resolution.
  • Challenge and shape unit and hospital-wide systems to achieve the best possible outcomes.
  • Implement innovative approaches to meet patient and family needs and ensure staff have necessary resources and tools.
  • Identify and collaborate on needed educational programs and develop leadership-focused in-services.
  • Demonstrate and disseminate current evidence-based practice and question management practice in relation to research.
  • Complete employee conference, risk management, and unit management reports within specified time frames.
  • Evaluate the effectiveness of operational forms and identify needs for revision.
  • Coordinate resources required to achieve optimal patient outcomes and ensure adherence to unit policies and procedures.
  • Remain informed about innovative clinical trends through benchmarking and evidence-based practice.
  • Function as charge nurse and model effective delegation skills, including use of the Synergy model for care.

Benefits

  • Comprehensive health benefits starting day one
  • Student loan repayment assistance and reimbursement programs
  • Family-focused benefits
  • Wellness incentives
  • Ongoing mentorship, development, and leadership programs
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