Clinical Data Specialist II

University of Massachusetts Medical School•Worcester, MA

14h

About The Position

Under the general supervision of a Manager or designee, the Clinical Data Specialist II participates in daily reporting of newborn screening results to the external clinical community, helping ensure timely reporting of clinically significant results. Following established protocols, the specialist identifies medical healthcare providers and contact information for infants requiring newborn screening reports and follow-up, and prepares electronic and hard-copy patient folders for clinical reporting. The specialist communicates time-urgent results and recommended next steps to infant healthcare providers and documents those communications in the infant’s record. This intermediate-level clinical data and reporting position requires previous experience and is performed with a moderate level of direction and supervision.

Requirements

Bachelor’s degree in life sciences, nursing, genetics, or a related field, or equivalent experience.
1–3 years of previous related experience, with willingness and ability to be cross-trained in new clinical knowledge.
Excellent verbal and written communication skills.
Excellent interpersonal skills.
Skill in electronic file management and general software usage.
A solid understanding of regulatory issues and the use of Standard Operating Procedures as they relate to the Clinical Public Health Lab.

Nice To Haves

Experience in a clinical setting, preferably pediatric.

Responsibilities

Collect and triage medical laboratory results from the section’s laboratory according to parameters established by the Scientist.
Prepare materials to facilitate reporting of out-of-range laboratory results to infants’ healthcare providers.
Report medical laboratory results by telephone and in writing, including interpretation, associated risk assessment, and recommended next steps, in accordance with SOP.
Respond to external queries about newborn screening results or result interpretation in light of the caller’s stated clinical concern.
Document reports and relevant clinical information in the infant’s record to ensure it is accurate and timely.
Assist the Liaison or Scientist in ensuring infants with results requiring priority action receive the appropriate recommended actions.
Assist the Liaison or Scientist with tracking long-term continuity of care and outcomes for infants diagnosed with a newborn screening condition.
Assist the Liaison or Scientist in assimilating and organizing groups of results for review by the Scientist or Clinical Advisory Working Group, as requested.
Follow established safety and privacy protocols.
Perform other duties as required.