Clinical Data Lead - NSQIP

MRO Corporation•,

About The Position

Under the direction of a Manager or Senior Manager, the Clinical Data Lead is an integral part of the account team as the subject matter expert, ensuring partner satisfaction through management of all quality tasks including new team member orientation, pre-submission cleaning of cases, validation of abstractor accuracy (IRR), completion of Fallout Reviews and the Second Look process.

Requirements

2+ years direct data abstraction experience in the Adult National Surgical Quality Improvement Program (NSQIP).
Experience abstracting procedure targeted cases
SCR (Surgical Clinical Reviewer) Certification
Exposure to multiple patient medical record systems (EMRs) and clinical databases
Intermediate proficiency with MS Office (Microsoft Excel)
Demonstrates high standards for accuracy and attention to detail
Demonstrates technical savvy and strong desire to learn new systems and technology
Thrives working independently and takes ownership of projects
Consistently and clearly communicates, adjusting style and tone as needed to effectively collaborate with hospital partners, peers, abstractors and others
Demonstrates strong self-organizational and time management skills to concurrently manage multiple accounts, adjusting as needed to shifting timelines and priorities
Adapts to changes in project timelines, requirements, and assignments
Maintains a high degree of responsibility in keeping PHI secure and confidential

Nice To Haves

Surgical nursing background (preferred)
1+ years providing coaching and guidance to teams (preferred)
RN, LPN, RT, RVT, or RCIS credentials (preferred)

Responsibilities

Conduct orientation to medical records for new abstraction team members
Manage the green-lighting process and completion of on-going IRR, identifying any performance concerns in collaboration with the Clinical Services Lead and escalating concerns to Senior Manager/Manager
Effectively manage the fallout review/exception/occurrence reporting and Second Look process, ensuring accurate reporting, and partnering with the Clinical Services Lead to ensure partner notification and review
Provide follow-up/feedback/education to the project team on quality issues or trends identified during greenlighting, on-going IRR, second looks, pre-submission cleaning, review of project quality trends, etc.
Collaborate with Clinical Services Lead and Senior Manager/Manager to identify quality trends in the data with respect to internal team performance, and also identify hospital quality trends to share with partners
Mentor, train and provide guidance to new hires during the onboarding process at assigned facilities
Maintain and share abstraction team support documents, including Measure Detail and Documentation Clarification Forms, regularly updating with new measures and/or partner EMR changes
Complete the 1st pass of pre-submission clean-up, update cases when missing documentation is provided
Subject matter expert in assigned registry or measure. Provide expert abstraction support – 15% - 20% abstraction
Other quality tasks, as assigned
Attend new partner orientation in order to orient new team members as added to the project
Work closely with the Clinical Services Lead, as needed, for case-specific questions
Other partner tasks, as delegated by the Clinical Services Lead or the Senior Manager/Manager