About The Position

This position is within the Psychiatric Intake Response Center (PIRC) and requires a Master's degree in Clinical Counseling or Social Work, with at least 2 years of related work experience. The role involves performing psychosocial assessments, providing resource support and interventions, and collaborating with interdisciplinary teams to ensure patient well-being and safe transitions of care. The role also involves educating healthcare professionals and students on psychosocial aspects of patient care and participating in professional growth opportunities.

Requirements

  • Master's degree in Clinical Counseling or Social Work
  • 2+ years of work experience in a related job discipline
  • LPCC or LISW License in the state of Ohio
  • May require clinical license, certification or training

Responsibilities

  • Performs psychosocial assessments taking into consideration family, social, and medical history.
  • Maintains current knowledge of medical and mental health diagnoses.
  • Reports suspicions of abuse and neglect to legally mandated authorities for investigations.
  • Completes documentation with accuracy and clarity.
  • Collaborates with the health care team in the development of a treatment plan and assisting in the identification of appropriate resources to support the interventions.
  • Collaborates with patient/family/caregivers to identify appropriate resources to support the needed interventions.
  • Maintains fluent knowledge of internal and external resources.
  • Provides real-time accurate information to patient/family/caregiver for resources for which they are eligible.
  • Provides condition-specific and related medical, financial, educational, and social supportive resource information.
  • Evaluates effectiveness of clinical interventions and makes changes as needed.
  • Provides psychosocial services as identified in the patient's comprehensive plan of care.
  • Provides supportive counseling with the goal of improving emotional coping and adherence to the treatment plan.
  • Educates the patient/family/caregiver and members of the health care team about treatment options.
  • Provides self-management support to high-risk/complex patients/families to increase their skills and confidence to manage their chronic care conditions at home.
  • Provides groups and programs for special populations as needed.
  • Provides anticipatory guidance and planning to reduce or eliminate psychosocial barriers to discharge.
  • Coordinates and facilitates family-centered care team meetings.
  • Provides crisis assessment and interventions to patients/families/caregivers with the goal of restoring equilibrium.
  • Collaborates with referral sources and health care team members.
  • Works for system improvement, promoting patient/family/caregiver well-being.
  • Identifies and advocates for the needs of the patient/families/caregivers within the healthcare system and community.
  • Acts as a liaison between the patient/family/caregiver within the medical team and outside agencies.
  • Acts as the mediator as needed within the medical team on behalf of the patient/family/caregiver.
  • Empowers the patient/family/caregiver to problem-solve by exploring options of care when available and alternative plans, when necessary, to achieve desired outcomes.
  • Facilitates communication and coordination between members of the health care team while involving the patient/family/caregiver in the decision-making process in order to minimize fragmentation of services.
  • Partners with the patient, family, healthcare team in the safe transition of care to the next, most appropriate level.
  • Educates health care professionals and/or students on the psychosocial aspects of patient care and the role and function of social work.
  • Promotes a positive work environment.
  • Participates in professional growth opportunities.
  • Attends divisional, team, institution meetings/conferences, and in-service programs to develop skills.
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