Clinical Coordinator- Neurosurgery Clinic

University of Iowa•Iowa City, IA

6d•Onsite

About The Position

UI Health Care Department of Nursing is seeking a 100% Clinical Coordinator to work in the Neurosurgery Clinic. This role involves collaborating with nursing, medical staff, and other health professionals to develop and review standards, and to plan, implement, and evaluate patient care for adult urology patients. The coordinator will provide direct nursing care when necessary and follow universal precautions. They will independently coordinate and facilitate patient care between multiple disciplines within UI Health Care and the community, including home health agencies, referring physicians, and community support services, ensuring continuity of care. Responsibilities include coordinating patient care to optimize supportive services through patient visits, pre-scheduling testing, following up on test results, obtaining medical history, coordinating follow-up appointments, providing medication and disease process teaching, and participating in ongoing patient management. The role also involves facilitating care for adult urology patients requiring admission, coordinating admission procedures, and pre/post-procedure care. The Clinical Coordinator acts as a clinical resource or consultant for adult urology patient populations and participates in the implementation of managed care programs. They operate autonomously in communicating with the healthcare team, directing patient care, and ensuring continuity of care across settings. Autonomous communication with referring physicians and healthcare facilities is expected. The role includes revising patient care regimes via telephone within established protocols, performing telephone triage, and facilitating medication refills. Leadership is provided for direct patient care programs for urology patients, collaborating with healthcare professionals. Participation in decision-making at the unit/division/department level impacting clinical practice is required, as is participation in committees and projects. The coordinator will participate in the implementation of current regulatory standards for state and national agency accreditation. The role incorporates patient care provider, advocate, consultant, educator, researcher, and quality manager functions. Participation in the development and implementation of quality assessment and improvement programs, using risk and quality management data, is expected. The coordinator will use relevant nursing research to improve clinical practice and investigate nursing care problems, and participate in research activities. Design and implementation of patient/family health education activities for urology patients, including procedures, chronic disorder management, perioperative care, and preventative care, is a key responsibility. Assessing learning needs and providing education related to diagnosis, procedures, risk factor modification, and treatment regimens is also required. Facilitating learning and providing consultation to external agencies, communities, and other healthcare professionals is part of the role. Support for staff education and orientation programs, particularly those related to Urology, is expected. The coordinator will facilitate educational experiences for healthcare students and monitor their delivered care. Direction, assignments, evaluative feedback, coaching, and counseling to staff, students, and residents are required to ensure outcomes are achieved. Clinical duties, special projects, and other tasks as needed will also be performed.

Requirements

Current license to practice Nursing in Iowa.
Minimum 1 year related experience
Demonstrated experience of coordinating care along the healthcare continuum.
Demonstrated experience in patient education.
Excellent written and verbal communication skills.
Demonstrates positive verbal communication skills.
Experience working with an interdisciplinary team.
Proficient in computer skills (i.e. word, excel, powerpoint, access).

Nice To Haves

Neurosurgical patient experience preferred.
Previous experience managing operations (coordinating/scheduling patient visits) highly desired.
One year of current experience at University of Iowa Health Care highly desired.

Responsibilities

Collaborates with nursing, medical staff and other health professionals in the development and review of standards and in planning, implementing and evaluating patient care for the adult urology patient population with regard to the condition and age of the patient.
Provides direct nursing care when necessary.
Follows universal precautions.
Independently coordinates and facilitates patient care between multiple disciplines within both the confines of UI Health Care and the community (including home health agencies, referring physicians and other community support services).
Facilitates continuity of care.
Coordinates patient care to better utilize supportive services through patient visit, pre-schedules testing, follows up with test results to both patient and physician, obtains medical history, coordinates follow up appointments, provides medication and disease process, teaching, etc.
Participate in the ongoing management of the patient to facilitate care of patient in a timely manner.
Facilitates care of adult urology patients requiring admission, coordinating necessary admission procedures, pre and post procedure care.
Acts as a clinical resource or consultant for adult urology patient populations with regard to the condition and age of the patients.
Participates in implementation and requirements of managed care programs for adult urology patient populations.
Operates autonomously in communicating with members of the health care team directing patient care and providing continuity of care across settings throughout the phases of care.
Autonomously communicates with referring physician and health care facilities.
Revises patient care regime via the telephone within protocols developed collaboratively.
Performs telephone triage of patient calls to the Urology service and facilitates medication refills as needed.
Provides leadership for direct patient care programs for urology patients collaborating with health care professionals.
Participates in decision-making process at unit/division/department level of issues that impact clinical practice.
Participates in/provides leadership for divisional, departmental and/or intra institutional and community committees and projects.
Participates in the ongoing implementation of current regulatory standards in order to meet state and national agency accreditation.
Incorporates the role of patient care provider, advocate (patient, family, and health care professional), consultant, educator, researcher and quality manager.
Participates in the development and implementation of division/unit quality assessment and improvement program using appropriate risk and quality management data.
Uses relevant nursing research to improve clinical practice and investigate nursing care problems related to a specific patient population.
Participates in development and conduct of research activities initiated through recognized need in area of specialty and as directed with other disciplines.
Design and implement patient/family health education activities for urology patients recognizing individualized need.
Provides patient education in the Urology clinic that includes: urology procedures, management of chronic urological disorders, perioperative and post-operative management, preventative urologic care.
Assess learning needs of patients and families post-op procedures and provides appropriate education related to diagnosis, procedure performed, risk factor modification, and treatment regimens.
Facilitates learning and provides consultation to those in external agencies, communities and to other health care professionals.
Supports implementation and evaluation of staff education and orientation programs, coordinating and presenting those related to Urology.
Facilitates the educational experience for health care students and monitors the care delivered.
Provide direction, assignments, evaluative feedback, coaching and counseling to staff, students and residents to assure outcomes are achieved.
Performs clinical duties, special projects and other tasks as needed.