Clinical Coordinator

Illinois Bone and Joint Institute LLC•Arlington Heights, IL

5d•$21 - $25•Onsite

About The Position

Founded in 1991, IBJI is the largest orthopedic group practice in Illinois. With more than 150 physicians in every orthopedic specialty, IBJI offers care for adults and children from some of the most accomplished and respected orthopedists in the country. Serving northern Illinois and northwest Indiana with over 100 locations, IBJI makes it easy to access care. Our headquarters is in Park Ridge, Illinois, a northwest suburb of Chicago. Our clinical services include advanced MRI imaging, pain management, non-surgical and surgical treatment plans, rheumatology, physical therapy, occupational therapy, wellness, and sports and sports training. Ortho Access walk-in clinics provide same day care for orthopedic injuries. Comprehensive care offered all in one place enables physicians, therapists and staff to work closely together, so that patients and families achieve better outcomes. Collaborative care is also more efficient. In many cases, IBJI services are substantially less expensive than those provided by large healthcare systems and emergency rooms.

Requirements

High school diploma or equivalent is required
Valid Illinois Driver’s License
Able to type 40 wpm with good spelling ability
Computer literate and knowledgeable in business software/equipment
Knowledgeable in basic medical terminology
Able to communicate (verbal and written) in the English language
Excellent phone and people skills
Capable of keeping up in a “fast-paced” work environment
Stand or sit for extended periods of time
Work is primarily indoors.
Extended periods of sitting in the same position may be required
Ability to hear telephonic communication and speak the English language is required
Position requires repetitive hand movement as necessary for computer data entry work
May require occasional outdoor travel via automobile

Responsibilities

Responds to incoming phone calls and determines the best method for resolution of caller’s needs through the identification of the most appropriate respondent (i.e. physician, physician assistant, clinical/nursing staff, etc). Channels requests appropriately in an effort to ensure resolution
Secures charts related to diagnostic tests, physical/occupational therapy reports, etc. and discusses issues with physicians. Relates physician information back to patient/requestor. Completes chart notes, as appropriate
Registers and assists in scheduling of appointments for new/established patients
Arranges for legal depositions, ensuring that all patient records are available prior to the deposition
Responsible for chart preparation prior to clinic hours; ensures that the chart is in order and complete with all documentation needed by the physician. If test results, dictation or other documentation is needed, this role will call to obtain it before clinic hours
Sends prescriptions for therapies, return to work notes, gym notes etc., as requested
Composes and types non-patient visit letters/correspondence for the physician
Opens and distributes physician/department mail
Provides workers’ compensation carriers with updated status on patients
Completes, handicap parking permits, jury duty requests, school/physical education excuse notes, disability forms, etc.
Prepares physicians on call schedules and coordinates physician schedule changes
As necessary, secures appropriate releases and copies, medical information for patient pick-up. Works closely with copy service and monitors reports to ensure timely mailing of all requests for records
Maintains an orderly file on physician credentials and CME credits
Works on special projects
Secures insurance pre-certifications as requested (i.e. MRI’s PT, Synvisc, injections, surgery etc.)
Handles payments received for depositions, record subpoenas, etc., by completion of appropriate forms for the Revenue Cycle department and notation of receipt of payments in the chart
Maintain a clean and safe work environment
Other duties as assigned